Basic Info

Ahmed Mohamed

6 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior System Engineer at Gandour Egypt

Experience Details

Senior System Engineer

IT/Software Development

Experienced (Non-Manager)

• Complete IT infrastructure responsibility Including Windows Server 2003, 2008, 2012 Domain,
Office 365, V Center - VSphere 5.5, & Cyberoam UTM.
• Administration of Backup Exec 2010 R3.
• Design & Implementing Symantec Endpoint Protection Manager 12 Antivirus Server.
• Managing System Center Configuration Manager (SCCM 2012)
• Administration & Managing Cisco Routers & Switches.
• Data Network administration.
• Implementing & Design for new Branches.
• Technical staff team building & supervision.
• Negotiate, finalize, & manage agreements with external vendors providing IT services.
• Responsible for submitting weekly and monthly reports on all aspects of the operation.
• Creates and maintains full details technical documentation.
• Support Managers, Stockholders, and end users when needed.


Company Details

Gandour Egypt (multinational)

Obour city, Egypt

More than 1000 employees

Food and Beverage Production, FMCG

www.gandour.com

Jul 2015 to present (1 year 5 months)
IT Senior Technical Specialist at Rashideen Egypt (Mondelez International)

Experience Details

IT Senior Technical Specialist

IT/Software Development

Experienced (Non-Manager)

• Complete IT infrastructure responsibility Including Windows Server 2012 Domain, Exchange 2013, V Center - VSphere 5.5, & Fort iGATE Firewall 100D. • Administration of Backup Exec 2014 Server.
• Data Network administration
• Alcatel Lucent Voice Network administration.
• Technical staff team building & supervision.
• Negotiate, finalize, & manage agreements with external vendors providing IT services.
• Responsible for submitting weekly and monthly reports on all aspects of the operation.
• Creates and maintains full details technical documentation.


Company Details

Rashideen Egypt (Mondelez International) (multinational)

Maadi, Cairo, Egypt

More than 1000 employees

Food and Beverage Production, FMCG

www.mdlz.com

Nov 2014 to Jun 2015 (7 months)
IT Infrastructure Supervisor at Juhayna Food Industries

Experience Details

IT Infrastructure Supervisor

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

• Administrate Office365 cloud services (exchange & Lync).
• Administration of the Fort iGATE Firewall 100D.
• Administration of System Center Configuration Manager (SCCM) 2012.
• Managing Symantec endpoint protection manager antivirus server.
• Managing Domain Controller, Active Directory DNS, DHCP, GPO, WSUS.
• Monitoring Network & Servers Availability Via PRTG Network Monitor.
• Administrate & configure the network structure -Cisco layer 3, 2 switches & routers.
• Administrate & troubleshoot the Leased line & VPN connection.
• Administrate of Alcatel Lucent IP telephone system.
• Managing DFS File Server and Folder Security permission.
• Respond to requests for technical assistance in person, remotely, via phone, electronically.
• Diagnose and resolve technical hardware and software issues.
• Installing and configuring computer systems & network.
• Troubleshoot & maintain the HP 5035 MFP printers.
• Support & Troubleshoot SAP client connection & issues.
• Provide support for windows XP/win7/win8/server 2003/2008/2008 R2.
• Provide support for Laptop/PC.
• Supervise the IT Technical team to ensure that employees are getting high service.
• Diagnose and solve technical hardware and software issues.


Company Details

Juhayna Food Industries (multinational)

Cairo, Egypt

More than 1000 employees

FMCG, Food and Beverage Production

www.juhayna.com

Jan 2012 to Nov 2014 (2 years 10 months)
IT Technical Support at Egypt Yellow Pages

Experience Details

IT Technical Support

Installation/Maintenance/Repair, IT/Software Development

Experienced (Non-Manager)

• Performing day to day desktop support, remotely, in person via phone, electronically.
• Responsible for create, delete, resetting active directory users & passwords.
• Installing and configuring windows xp/win7.
• Support for PC/Laptop/iPad/iPhone
• Ensuring that all hardware and software is configured and installed correctly.
• Perform daily backup with windows server backup & vice versa Backup Solution.
• Supporting Egypt Yellow Pages branches inside Egypt remotely or on site.


Company Details

Egypt Yellow Pages (multinational)

Cairo, Egypt

101-500 employees

Marketing and Advertising

www.yellowpages.com.eg

Dec 2010 to Jan 2012 (1 year 1 month)

Achievements


Administering System Center Configuration Manager
Implementing & Installing Symantec Endpoint Protection Manager.


Implementing & Installing Backup exec 2012 from A to Z
Implementing & Installing Symantec Endpoint Protection Manager.


Education

Master's Degree in IT

Education Details

Master's Degree

IT

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2016 - 2019 (Expected)
Bachelor's Degree in Social Work

Education Details

Bachelor's Degree

Social Work

Banha University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Banha University
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sport Secondary School

Egypt

2005

B / Very Good / 75 - 85%

N/A

Sport Secondary School
2005

Certifications

MCSE
Nov 2010

Certificate details

MCSE

Nov 2010

N/A

N/A

N/A

N/A

MCSA
Oct 2010

Certificate details

MCSA

Oct 2010

N/A

N/A

N/A

N/A

CCENT
Sep 2013

Certificate details

CCENT

Sep 2013

N/A

N/A

N/A

N/A

MCITP
Nov 2013

Certificate details

MCITP

Nov 2013

N/A

N/A

N/A

N/A

CCNA
Oct 2013

Certificate details

CCNA

Oct 2013

N/A

N/A

N/A

Cisco

N/A

Certificate details

ITIL Foundation V.3

Jan 2015

N/A

N/A

N/A

N/A

Certificate details

MCTS Exchange 2010

May 2014

N/A

N/A

N/A

N/A

MCITP
Feb 2013

Certificate details

MCITP

Feb 2013

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

MCITP

Jan 2012

ITE Corp

N/A

Training/Course Details

MCSE

Oct 2010

Yat learning

N/A

Training/Course Details

Exchange 2010

Mar 2012

Self Study

N/A

Training/Course Details

ISA & TMG

Apr 2012

Self Study

N/A

Training/Course Details

Office 365

Aug 2013

Self Study

N/A

Training/Course Details

Cisco Backbone & Switches

Sep 2013

Equinox Egypt

N/A

Training/Course Details

FortiGATE Firewall

Nov 2013

FortiNet

N/A

Training/Course Details

VMWARE Vsphere 5

Mar 2013

Self study

N/A

This profile is fresh!
Last update 10 days ago.

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Profile Skills and Keywords

Active DirectoryArabicBackup Exec 2012CCENTCCNACisco Backbone & SwitchesCisco SW & RWCommunicatorEgypt Yellow PagesEnglishExchange 2010Exchange Server 2010FMCGFood And Beverage ProductionFootballFortiGATE FirewallGandour EgyptHard WorkerISA & TMGITIT Infrastructure SupervisorIT Senior Technical SpecialistIT Technical SupportITIL Foundation V.3Information TechniologyInstallationInternetJuhayna Food IndustriesLeaderMCITPMCSAMCSEMCTS Exchange 2010MaintenanceMarketing And AdvertisingNew TechnologyOffice 365Rashideen Egypt (Mondelez International)RepairSenior System EngineerSocial WorkSoftware DevelopmentSupportiveSymantec Endpoint Protection ManagerSystem AdministratorTMGTeam PlayerTravelVMWARE Vsphere 5VMWare VsphereWindows Server 2003Windows Server 2008Xerox Printer's

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Symantec Endpoint Protection Manager

Symantec Endpoint Protection Manager

: Expert

: Extreme - I love it!

:

3-5 years

xerox printer's

xerox printer's

: Advanced

: High

:

3-5 years

VMWare Vsphere

VMWare Vsphere

: Advanced

: Extreme - I love it!

:

3-5 years

Active Directory

Active Directory

: Advanced

: Extreme - I love it!

:

3-5 years

TMG

TMG

: Advanced

: Extreme - I love it!

:

3-5 years

Cisco SW & RW

Cisco SW & RW

: Advanced

: Extreme - I love it!

:

3-5 years

Backup Exec 2012

Backup Exec 2012

: Advanced

: Extreme - I love it!

:

1-3 years

Exchange Server 2010

Exchange Server 2010

: Advanced

: Extreme - I love it!

:

3-5 years

Office 365

Office 365

: Advanced

: Extreme - I love it!

:

1-3 years

Windows Server 2008

Windows Server 2008

: Advanced

: Extreme - I love it!

:

3-5 years

Windows Server 2003

Windows Server 2003

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

System Administrator

System Administrator

: Advanced

: Extreme - I love it!

:

3-5 years

Information Techniology

Information Techniology

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Communicator, Hard worker, Team Player, Supportive

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