Basic Info

Ahmed Macky

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Software Quality Assurance Specialist at DMS Egypt

Experience Details

Software Quality Assurance Specialist

Quality

Experienced (Non-Manager)

* Software Release Management.
* Configuration Control duties.
* Process Improvements
* Process Auditing
* Source Control Administration.


Company Details

DMS Egypt (multinational)

Cairo, Egypt

501-1000 employees

Computer Software

www.dmsegypt.net

Mar 2015 to present (1 year 9 months)
Tech. Support Account Advisor at Raya Contact Centre

Experience Details

Tech. Support Account Advisor

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya Contact Centre (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Sep 2013 to Mar 2015 (1 year 6 months)
Retail Representative at Etisalat

Experience Details

Retail Representative

Sales/Retail

Entry Level

N/A


Company Details

Etisalat (multinational)

Cairo, Egypt

501-1000 employees

Telecommunications

N/A

Jan 2013 to Aug 2013 (7 months)

Education

BA in Computer Science

Education Details

BA

Computer Science

Al-Shorouk Academy, Egypt

C / Good / 65 - 75%

.Net Programming SQL Server Networks Operation Research Expert Systems (ES) Software Engineering

N/A

Al-Shorouk Academy
2007 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

King Fahad Secondary School

Saudi Arabia

2006

A / Excellent / 85 -100%

N/A

King Fahad Secondary School
2006

Training and Courses

Training/Course Details

Oracle SQL

Oct 2012

Armed Forces Institute

N/A

Training/Course Details

MCSA

Nov 2014

IT Share Training centre

N/A

Training/Course Details

Fundamentals of Agile for development

Feb 2016

DMS Internal Course

Fundamentals of Agile for development course

Training/Course Details

Software Innovation Management

May 2016

DMS internal course

N/A

Training/Course Details

CMMI for Development

Jan 2016

DMS Internal courses

CMMI standards for Software development process

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

ArabicBusiness DevelopmentCMMI For DevelopmentCommunicatorComputer ScienceComputer SoftwareCustomer ServiceDMS EgyptEnglishEtisalatFundamentals Of Agile For DevelopmentInteractiveMCSAMicrosoft OfficeMicrosoft OutlookOracle SQLOrganizerQuality AssuranceQuality ControlRaya Contact CentreRetailRetail RepresentativeSalesSocialSoftware Innovation ManagementSoftware Quality Assurance SpecialistSupportSupportiveTech. Support Account AdvisorTelecommunicationsWindows Server 2008

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

1-3 years

Windows Server 2008

Windows Server 2008

: Intermediate

: High

:

Less than 1 year

Key Skills

Communicator, Organizer, Social, Interactive, Supportive

Online Presence

http://www.facebook.com/ahmed.macky

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