Basic Info

Ahmed Ameen

5 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Personnal& Payroll Supervisor at IMI "Management Development"

Experience Details

Personnal& Payroll Supervisor

Human Resources

Experienced (Non-Manager)

-Maintain all personnel policies and procedures and provide guidance and interpretation to staff.
-Implement the hiring processes (social insurance & medical insurance & bank account).
-Ensure proper filing and records system of all operational activities
- Implement the resignations and end of service processes.
-Review the penalties and overtime of all employees at all clients’ branches.
-Creates, maintains and updates personnel files in complying with the Egyptian Labor low.
-Handle the issuance of contracts with the social insurance authority for new hires to ensure that the hiring papers are correct according to the labor law as well as the corporate policy
-Responsible for monthly the payroll preparation process.
-Monitor, administers staff attendance and leaves balances according to company policy and Labor Law.
-Ensure periodic payments of social insurance, labor and income tax.
-Solve labor and social insurance problems and cases.
- Handling the medical insurance program (additions, deletions and problem solving)
-Prepare monthly salaries variances for all employees
-Coordinate with all clients’ representatives for daily and monthly operations.
-Prepare employees database and provide needed reports and data whenever required by management or clients.
-Manage all bank related issues.
-Handling the personnel team
-Deal with the medical care company to establish medical reports, correspondences, add or remove employees, review and revise invoices in addition to solving any problem if occurred
-Managing personnel issues for these accounts “Orange-HC 1100 employee “- GLOBAL Orascom-HC 20 “ including payroll, deductions, personnel files, insurances, employees’ benefits, any disciplinary actions are in line with the country labor, social insurance and income tax laws .


Company Details

IMI "Management Development"

Cairo, Egypt

More than 1000 employees

Human Resources

http://www.imi-intl.com/

Dec 2013 to present (3 years)
HUMAN RESOURCE SPECIALIST at ECCO

Experience Details

HUMAN RESOURCE SPECIALIST

Human Resources

Entry Level

-Contract Process (Handle all hiring issues such as employment contract, social insurance application and the hiring documents with all new employees and maintain it in the employee files).
-Ensure that all documents in the employees’ files comply with documents needed as set by the labor law and social insurance.
-Archiving personnel files (Hard copy and Soft copy).
-Employees contracts renewals.
-Resignations & Termination procedures (Sign resignations, Form 6, Disclaimer form and financial settlements).
-Provide assistance and advice to all departments of the company and employees for any inquiries relating to personnel and payroll.
-Legal (Investigations, preparing warning letters and penalties) according to the internal regulations of the company.


Company Details

ECCO

Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring

http://www.eccooutsourcing.com/

May 2011 to Dec 2013 (2 years 7 months)
Customer care at Vodafone

Experience Details

Customer care

Customer Service/Support

Entry Level

-Attracts potential customers by answering product and service questions; suggesting information about other products and services.
-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
-promoted to be a member of quality and complaining team
-Quality support (Handling mails and complaints)
-Complaint team.


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

http://www.vodafone.com.eg

Jan 2010 to May 2011 (1 year 3 months)
PERSONAL BANKER ASSISTANT at BARCLAYS BANK.

Experience Details

PERSONAL BANKER ASSISTANT

Accounting/Finance

Entry Level

-Refer customers to appropriate bank personnel to meet their financial needs.
-Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.
-Compile information about new accounts, enter account information into computers, and file related forms or other documents.
-Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
-Investigate and correct errors upon customers' request, according to customer and bank records.
-Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.


Company Details

BARCLAYS BANK. (multinational)

Cairo, Egypt

More than 1000 employees

Banking

https://www.barclays.com.eg

Jan 2009 to Jan 2010 (1 year)

Education

BA in Accounting

Education Details

BA

Accounting

Banha University, Egypt

Not specified

N/A

N/A

Banha University
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

AL-Amgad / English Language School

Egypt

2002

C / Good / 65 - 75%

N/A

AL-Amgad / English Language School
2002

Certifications

Certificate details

(BBSA) Basic Business Skills Acquisition

Feb 2009

N/A

N/A

N/A

FGF (Future Generation Foundation).

o Developed Language and compu

Certificate details

HRM (Human resource management)

May 2015

N/A

N/A

N/A

Cambridge

N/A

Excel
Mar 2013

Certificate details

Excel

Mar 2013

N/A

N/A

N/A

Ministry of Defiance

N/A

Training and Courses

Training/Course Details

First time Manager

May 2016

IMI" International marketing institute "

first time manager, how to set KPIs , organize the spirit of team work , how to set targets and motivate your team to achieve it , how to manage your responsibilities.

Training/Course Details

Business writing

Feb 2015

IMI: International marketing institute

How to write with a professional way ,English steps

Training/Course Details

Soft skills

Mar 2009

Vodafone

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

(BBSA) Basic Business Skills AcquisitionAccountingBARCLAYS BANK.BankingBusiness WritingChallengeCustomer CareCustomer ServiceExcelFinanceFirst Time ManagerHRM (Human Resource Management)HUMAN RESOURCE SPECIALISTHuman ResourcesInsuranceLabor LawMotivationOffshoringOutsourcingPERSONAL BANKER ASSISTANTPayrollPersonnal& Payroll SupervisorPersonnelReadingSoft SkillsSupportTeam ManagmentTelecommunicationsVodafone

Self-assesed Skills

Fields of Expertise

Personnel

Personnel

: Expert

: Extreme - I love it!

:

5-7 years

Team managment

Team managment

: Expert

: Extreme - I love it!

:

3-5 years

Payroll

Payroll

: Expert

: Extreme - I love it!

:

5-7 years

labor law

labor law

: Advanced

: Extreme - I love it!

:

5-7 years

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