Basic Info

Ahmed hefeda

2 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Service Representative at Orange out door

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

Customer Service Representative
dealing with customer and meet their requests
qualifications:
-good communication skills
-good listening
-patience
-speed


Company Details

Orange out door (multinational)

Giza, Egypt

More than 1000 employees

Telecommunications

www.Orange.eg

Aug 2015 to present (1 year 4 months)
Network at Quest

Experience Details

Network

Installation/Maintenance/Repair

Entry Level

installation of Network at Customer and maintenance


Company Details

Quest

bani suef, Egypt

1-10 employees

Information Technology Services

N/A

Mar 2013 to Jun 2015 (2 years 3 months)

Education

BA in Faculty of Computer and Information (Computer Science)

Education Details

BA

Faculty of Computer and Information (Computer Science)

Minia University, Egypt

C / Good / 65 - 75%

ORACLE CCNA C# C++ Visual Basic Math Physics Ethics Algorithm and others .....

N/A

Minia University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El shahid Abd Elmoneim ryad

Egypt

2008

A / Excellent / 85 -100%

N/A

El shahid Abd Elmoneim ryad
2008

Certifications

ICDL
Jul 2011

Certificate details

ICDL

Jul 2011

N/A

N/A

N/A

Unisco

N/A

Training and Courses

Training/Course Details

Web Design

Jan 2015

ITI

ITI 3 Months Diploma

Training/Course Details

MCSA

Oct 2014

المركز العلمى ببنى سويف

Microsoft Server Associate

Training/Course Details

ORACLE Developer

Jul 2011

مركز شبكات لمعلومات بالقاهرة

ORACLE Developer 10g SQL - PL/SQL - Forms - Reports

This profile is fresh!
Last update 23 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe FlashAdobe PhotoshopArabicC# And Visual BasicCssCustomer ServiceCustomer Service RepresentativeDreamWeaverEnglishExecutorFaculty Of Computer And Information (Computer Science)FlexibleHTMLHTML5Hard WorkerICDLInformation Technology ServicesInstallationJQueryJavaScriptMCSAMaintenanceMicrosoft OfficeNetworkNetworksOracleOracle DeveloperOrange Out DoorProblem SolverRepairSupportTeam PlayerTelecommunicationsWeb Design

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Intermediate

: Intermediate

Tools and Technologies

HTML

HTML

: Advanced

: High

:

Less than 1 year

HTML5

HTML5

: Advanced

: Extreme - I love it!

:

Less than 1 year

css

css

: Advanced

: Extreme - I love it!

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

DreamWeaver

DreamWeaver

: Advanced

: High

:

Less than 1 year

javaScript

javaScript

: Intermediate

: High

:

Less than 1 year

Adobe Flash

Adobe Flash

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Oracle developer

Oracle developer

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Customer Service

Customer Service

: Intermediate

: High

:

Less than 1 year

jQuery

jQuery

: Beginner

: Extreme - I love it!

:

Less than 1 year

Networks

Networks

: Beginner

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Customer service

Customer service

: Advanced

: Medium

:

1-3 years

Oracle

Oracle

: Intermediate

: Extreme - I love it!

:

Less than 1 year

C# and Visual Basic

C# and Visual Basic

: Intermediate

: Little

:

Less than 1 year

Network

Network

: Beginner

: Extreme - I love it!

:

1-3 years

Web Design

Web Design

: Beginner

: High

:

Less than 1 year

Key Skills

Executor, Hard worker, Problem Solver, Flexible / Adaptive, Team Player

Online Presence

http://hefeda.blogspot.com.eg/

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