Basic Info

Ahmed Hazzaa

5 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Brand Manager at EGC - Iceman

Experience Details

Brand Manager

Marketing/PR/Advertising

Manager

 Develop, adapt and follow-up the implementation of the tactical plan in line with company strategic product objectives
 Manage external marketing partner with media and digital agencies on BTL activities
 Sit a Digital strategy for the Brand that can met the brand identity and objectives
 Analyze sales data for each product to identity which product is performing and deleting the unperformed one
 Working with the finance department to analyze each product profit margin compared to the manufacturing cost and packaging
 Monitor and execute strategy with the manufacturing to manage each product weight and package compared to other competitive products in the market
 Responsible for the brand annual planning and executing
 Develop and maintain strong working relationships with key customers to support current and future product objectives
 Communicate efficiently with sales and trade team to insure the brand building area
 Managing the status of projects, product testing and the evaluation of external agencies
 Delivering internal and external presentations regarding new product introductions, marketing materials, business objective and communication strategy
 Coordinating the development of communication materials such as catalogs, Social Media, brochures, packaging and in-store displays.


Company Details

EGC - Iceman

6 october city, Egypt

N/A

FMCG, Food and Beverage Production

N/A

Feb 2016 to present (10 months)
Marketing Specialist at EGC - Iceman

Experience Details

Marketing Specialist

Marketing/PR/Advertising

Experienced (Non-Manager)

 Plan and Develop the direct marketing activities for the sweet , chocolate and ice cream category brand for Iceman
 Analyze sales data to update a brand or category portfolio, determine new products and delete underperforming products , create the monthly marketing report
 Manage the POP of the brand whether in Hypermarket or small and large supermarkets
 Work with sales department in analyzing product performance with other competitors in the market
 Monitor and execute strategy with the manufacturing to manage each product weight and package compared to other product in the market
 Conducting a blind product testing with different market sector to analyze the differentiation based on the (taste, smell, sugar volume, etc….)
 Work on the promotional plan whether to consumers or traders
 Manage and work with activation team on lunching product in key accounts and other events in malls and universities


Company Details

EGC - Iceman

6 october city, Egypt

More than 1000 employees

FMCG, Food and Beverage Production

N/A

Sep 2015 to Feb 2016 (5 months)
Marketing Executive at Choice Financial Consulting

Experience Details

Marketing Executive

Marketing/PR/Advertising

Experienced (Non-Manager)

Utilize and adapt media, promotional materials, and displays for community marketing
 Develop marketing strategy for region by incorporating appropriate mix of print media, community events, and other channels as needed
 Coordinate, edit, and proof, with high attention to detail, all marketing media placed
 Conducting a market research about other regional financial opportunity in MENA region
 Working closely with media and vendor designers to reach the physical appearance to financial services
 Manage and develop digital marketing channels website, SMM,SEO
 Strategic Consulting, including business plan & sales strategy development


Company Details

Choice Financial Consulting

Egypt

1-10 employees

Accounting and Auditing Services, Financial Services

N/A

Nov 2014 to Oct 2015 (11 months)
Marketing Specialist at German Lebanese CO for industry

Experience Details

Marketing Specialist

Marketing/PR/Advertising

Entry Level

• Assist with development ,writing and communication of marketing plans promotional recaps project recommendations and presentations
• Ensure that locally developed creative marketing materials undergo brand view and adhere to the strict brand guidelines
• Develop and manage marketing programs which can include social media, videos, events, website and marketing automation
• Establish and monitor project timelines to meet deadlines for mailing marketing materials to member and assist with the printing and delivery of collateral materials to branches to support promotions
• Identify brand building areas
• Assist in product management pricing, promotions and geographic distribution
• Assisting the color shops in their promotional campaigns and distribution


Company Details

German Lebanese CO for industry

Cairo, Egypt

51-100 employees

Manufacturing

N/A

May 2014 to Sep 2014 (4 months)
Customer Service representative at Vodafone Egypt

Experience Details

Customer Service representative

Customer Service/Support

Entry Level

•Communicating effectively with clients over the telephone to disseminate company products/services information, to obtain orders or cancel accounts and accordingly catering to complaints/inquiries faced by them.
•Handling customers' service or billing complaints by performing required action including refunding money and adjusting bills, thus ensuring appropriate changes are made within a reasonable time frame.
•Evaluating customer feedback to suggest modifications and accordingly offering high quality services, thus achieving customer satisfaction as per the Service Level Agreements.
•Attending to customer inquiries, demonstrating thorough product knowledge and providing excellent customer service thus developing a large customer base.
•Providing fundamental support in all phases of client service, client relationship building and account maintenance to assist the company activities.
•Projecting a highly professional and customer friendly image to clients, forging long term business relationships as a key impetus to expansion and growth.
•Demonstrating sound knowledge of company pricing system and policies, thereby utilizing the same appropriately to meet long-term objectives of the organization
•Played a pivotal role in increasing response to the Net Promoter Score resulting in maximized revenue and business expansion


Company Details

Vodafone Egypt (multinational)

Egypt

N/A

Telecommunications

www.vodafone.com.eg

Oct 2011 to May 2014 (2 years 7 months)

Achievements


Applying a distribution channel strategy of 70% Wholesaler and 30% Retailing which lead to increase the sales of 20% Monthly


A 9 Months with ZERO Customer complaint


Education

MBA in Marketing

Education Details

MBA

Marketing

ESLSCA Business School, Egypt

B / Very Good / 75 - 85%

N/A

N/A

ESLSCA Business School
2013 - 2016
Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Ain Shams University, Egypt

Not specified

N/A

N/A

Ain Shams University
2004 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Maronite Language school, Cairo

Egypt

2004

B / Very Good / 75 - 85%

N/A

Maronite Language school, Cairo
2004

Training and Courses

Training/Course Details

Foundation Certificate in Accounting and Finance at The American University in Cairo

Jul 2012

AUC

N/A

This profile is fresh!
Last update 13 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAccounting And Auditing ServicesAdobe IllustratorAdobe PhotoshopArabicBrand ManagerCreativeCustomer ExperienceCustomer Relationship ManagementCustomer SatisfactionCustomer ServiceCustomer Service RepresentativeDecision Making And Problem SolvingEnglishFMCGFinancial ServicesFood And Beverage ProductionFoundation Certificate In Accounting And Finance At The American University In CairoGermanHandles StressHard WorkerInternetMBAManufacturingMarketingMarketing ExecutiveMarketing SpecialistMicrosoft WordOrganizerPlannerReadingRiding HorsesSalesSupportSwimmingTelecommunicationsTelemarketingVodafone Egypt

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Adobe Illustrator

Adobe Illustrator

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Experience

Customer Experience

: Expert

: High

:

1-3 years

Customer Relationship Management

Customer Relationship Management

: Expert

: Extreme - I love it!

:

1-3 years

Customer Satisfaction

Customer Satisfaction

: Expert

: Extreme - I love it!

:

1-3 years

Decision Making and Problem Solving

Decision Making and Problem Solving

: Expert

: Extreme - I love it!

:

1-3 years

Telemarketing

Telemarketing

: Expert

: Extreme - I love it!

:

3-5 years

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Customer Service representative

Customer Service representative

: Advanced

: High

:

1-3 years

Sales

Sales

: Advanced

: High

:

1-3 years

Key Skills

Planner, Hard worker, Creative, Organizer, Handles Stress

Online Presence

http://www.linkedin.com/profile/view?id=168952228&trk=nav_responsive_tab_profile_pichttps://www.facebook.com/ahmed.m.hazzaa

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