Basic Info

Ahmed elhawary

5 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Specialist at Smart villages for development

Experience Details

HR Specialist

Human Resources

Experienced (Non-Manager)

creates and leads Human Resources practices and objectives that will provide an employee-oriented, high performance culture which emphasizes empowerment, quality, productivity, goal attainment, and ongoing development of a superior workforce. takes direction from the Director of Finance and Human Resources, provides recommendations, assistance, and follow-up on company policies, procedures, and documentation. coordinates the resolution of specific policy related and procedural concerns and inquiries. Responsibilities could include but are not limited to: recruiting, performance management, organization development, employee orientation, development, and training; policy development and documentation; employee relations; employee safety, welfare, wellness, and health; employee services and counseling.


Company Details

Smart villages for development

Giza, Egypt

101-500 employees

Real Estate/Property Management

N/A

Apr 2012 to present (5 years 3 months)
Sales Coordinator at Smart villages for development

Experience Details

Sales Coordinator

Sales/Retail

Entry Level

support the sales Team in attaining the targets and operates with management and clients to determine business requirements. focused on communication with the clients distributors ,representatives and agents of the company and reports it to the company Acts as a link between the management and employees and clients and management and ensures satisfaction to both employees and clients.team in attaining the targets and operates with management and clients to determine business requirements. focused on communication with the clients distributors ,representatives and agents of the company and reports it to the company Acts as a link between the management and employees and clients and management and ensures satisfaction to both employees and clients.


Company Details

Smart villages for development

Giza, Egypt

101-500 employees

Real Estate/Property Management

N/A

Mar 2012 to Apr 2012 (1 month)
Non life insurance sales consultant at Allianz

Experience Details

Non life insurance sales consultant

Sales/Retail

Entry Level

Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance or specialized policies such as marine,farm/crop, and medical malpractice.


Company Details

Allianz (multinational)

Giza, Egypt

501-1000 employees

Insurance

N/A

Dec 2011 to Mar 2012 (3 months)
Retail sales advisor at Compume

Experience Details

Retail sales advisor

Sales/Retail

Entry Level

Responsible for Answering and detecting the customer’s needs and finalizing the deal by advising the customer about the suitable solution for his usage and budget and giving after sale advises regards the warranty and some technical problems.


Company Details

Compume

Giza, Egypt

101-500 employees

Computer and Network Security

N/A

Jul 2011 to Dec 2011 (5 months)
Customer service rep at Xceed

Experience Details

Customer service rep

Customer Service/Support

Entry Level

Responsible for answering and solving the customer’s inquiries and problems during the calls or following up with their problems if not solved In the spot whether in Arabic or in English in the least time to save the service level


Company Details

Xceed (multinational)

Giza, Egypt

More then 1000 employees

Consumer Services

N/A

Jul 2010 to Jul 2011 (1 year)
High value customer service rep at Vodafone

Experience Details

High value customer service rep

Customer Service/Support

Entry Level

Responsible for answering and solving the customer’s inquiries and problems during the calls or following up with their problems if not solved In the spot whether in Arabic or in English in the least time to save the service level


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Consumer Services

N/A

Jan 2010 to Jul 2010 (6 months)

Achievements


I helped in the building and implementation of the KPI performance management system in smart villages where I organized a demo version for the competences dictionary putting in consideration the relevance to the unique scope of smart villages.

I created Smart villages CV template for the employees that contained the full details of smart villages employees for internal use

I created the template of smart village's recruitment portal that is currently used in the web site.


Education

MBA in Business Administration

Education Details

MBA

Business Administration

ESLSCA Business School, Egypt

B / Very Good / 75 - 85%

1-Contemporary Management 2-Managerial Accounting 3-Managerial Economics 4-Marketing Management 5-Managerial Finance 6-Quantitative Analysis 7-Business Research Method 8-Human Resources Management

Currently In the Second Semester and still to have another two semester

ESLSCA Business School
2016 - 2019 (Expected)
Technical Diploma in human resources

Education Details

Technical Diploma

human resources

American University in Cairo (AUC), Egypt

B / Very Good / 75 - 85%

N/A

N/A

American University in Cairo (AUC)
2011 - 2012
BA in Mass communication

Education Details

BA

Mass communication, Broadcasting

Misr University for Science and Technology (MUST), Egypt

B / Very Good / 75 - 85%

N/A

N/A

Misr University for Science and Technology (MUST)
2004 - 2008
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Portsaid Language School

Egypt

2004

C / Good / 65 - 75%

N/A

Portsaid Language School
2004

Certifications

Mini MBA in HR
Oct 2014

Certificate details

Mini MBA in HR

Oct 2014

N/A

N/A

N/A

Knowledge for development

I've finished courses which are: 1Recruitment&Selection,2Strategic Management,3HumanResourcePlanning,
4PerformaceAppraisal&Compensation,
5Practicing leadership and 6Training and Development

Training and Courses

Training/Course Details

hiring the best

Jun 2013

american chamber for commerce

This course will help you teach participants how to: Analyze the costs incurred by an organization when a wrong hiring decision is made Develop a fair and consistent interviewing process for selecting employees Prepare better job advertisements and use a variety of markets Develop a job analysis and position profile Use traditional, behavioral, achievement oriented, holistic, and situational (critical incident technique) interview questions Enhance their communication skills Effectively interview difficult applicants Check references more effectively Understand the basic employment and human rights laws that can affect the hiring process

Training/Course Details

competency based interviews

Apr 2013

american chamber for commerce

This program is designed to provide participants with the skills and tools needed to select the right people and making the right hiring decisions to contribute more effectively to the organization’s bottom line through the effective application of the competency – based approach.

Training/Course Details

Time Management

Apr 2014

American Chamber of commerce

N/A

Training/Course Details

Emotional Intelligence

Jan 2015

American Chamber of commerce

N/A

This profile is fresh!
Last update 14 days ago.

Jobseeker photo

Profile Skills and Keywords

AllianzArabicBroadcastingBuilding A Job DescriptionBusiness AdministrationBusiness DevelopmentCommunicatorCompensation & BenifitsCompetency Based InterviewsCompetency ModelingComputer And Network SecurityConsumer ServicesCreativeCustomer ServiceCustomer Service RepEmotional IntelligenceEnglishExecutorFilm MakingGymHR SpecialistHigh Value Customer Service RepHiring The BestHorse Back RidingHuman ResourcesInsuranceInterviewingLeaderListening To MusicMBAMass CommunicationMini MBA In HRNon Life Insurance Sales ConsultantOrganization DevelopmentProperty ManagementReal EstateRetailRetail Sales AdvisorSalesSales CoordinatorScanning CVsSocialSupportSwimmingTime ManagementVodafoneWatching MoviesXceed

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Fields of Expertise

organization development

organization development

: Intermediate

: Extreme - I love it!

:

3-5 years

Compensation & Benifits

Compensation & Benifits

: Intermediate

: High

:

3-5 years

competency modeling

competency modeling

: Intermediate

: High

:

1-3 years

building a job description

building a job description

: Intermediate

: Extreme - I love it!

:

1-3 years

scanning CVs

scanning CVs

: Intermediate

: Extreme - I love it!

:

1-3 years

interviewing

interviewing

: Beginner

: Extreme - I love it!

:

1-3 years

Key Skills

Executor, Leader, Communicator, Creative, Social

Online Presence

https://www.linkedin.com/profile/view?id=378195159&trk=nav_responsive_tab_profilehttps://www.facebook.com/ahmed.hawary.71

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