Basic Info

Ahmed sief el dein

2 years

Abu Dhabi, United Arab Emirates

Bachelor's Degree

Manager

Work Experience

Assistant Restaurant manager at Americana ( Kuwait food company )

Experience Details

Assistant Restaurant manager

Hospitality/Hotels/Food Services

Manager

Supervising Staff
Business Evaluation & plans
ordering supplies
problem solving
Improve sales Performance


Company Details

Americana ( Kuwait food company ) (multinational)

Abu Dhabi, United Arab Emirates

More than 1000 employees

Food and Beverage Production

N/A

Aug 2014 to present (2 years 4 months)
Spa Coordinator at The Ritz-Carlton Hotel

Experience Details

Spa Coordinator

Customer Service/Support

Experienced (Non-Manager)

greeting customers
taking reservations
handle payments
explain spa service to our guests


Company Details

The Ritz-Carlton Hotel (multinational)

Sharm el-Sheikh, Egypt

501-1000 employees

Hospitality/Hotels

www.ritz-carlton.com

Dec 2013 to Feb 2014 (2 months)
Call center Agent at Telecom Egypt

Experience Details

Call center Agent

Customer Service/Support

Entry Level

answer calls and respond emails
handle customer inquiries
manage and resolve customer complaint


Company Details

Telecom Egypt

Alexandria, Egypt

101-500 employees

Telecommunications

N/A

May 2013 to Aug 2013 (3 months)

Education

Tourism Studies in Tourism Studies

Education Details

Tourism Studies

Tourism Studies

Alexandria University, Egypt

C / Good / 65 - 75%

N/A

N/A

Alexandria University
2007 - 2011

Certifications

Dc Lar 1
Jul 2015

Certificate details

Dc Lar 1

Jul 2015

N/A

N/A

N/A

Americana

Leading A Restaurant Track

Certificate details

Experience Certifications

Feb 2014

N/A

N/A

N/A

Experience as a spa receptionist

Certificate details

Call Center Training

Aug 2013

N/A

N/A

N/A

Training for call center basics

Training and Courses

Training/Course Details

General English

Feb 2011

British Academy

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAmericana ( Kuwait Food Company )ArabicAssistant Restaurant ManagerCall Center AgentCall Center TrainingCustomer ServiceDc Lar 1EnglishExperience CertificationsFlexibleFood And Beverage ProductionFood ServicesGeneral EnglishHospitalityHotelsLeaderPlannerProblem SolverSpa CoordinatorSupportTeam PlayerTelecommunicationsThe Ritz-Carlton HotelTourism Studies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Key Skills

Leader, Planner, Problem Solver, Flexible / Adaptive, Team Player

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