Ahmed Ezz Eldeen

Training Specialist at WE (Telecom Egypt)

Cairo, Egypt

Communication
Internet
Microsoft Office
Computer Skills
Communication

Work Experience

Training Specialist at WE (Telecom Egypt)
Jul 2018 to present · 2 Years 2 Months
Training Specialist at OPPO
Jul 2017 to Jul 2018 · 1 Year
Retail Agent at Vodafone Egypt
Jan 2017 to Jul 2017 · 6 Months
Technical Support at Vodafone Egypt
Feb 2016 to Jan 2017 · 11 Months

Education

management information System in Accounting
Future Academy - Egypt 2008 to 2011 · 3 Years
High School - Thanaweya Amma
Modern English School - Egypt 2008

Skills
Tools and Fields of Expertise

Communication
Internet
Microsoft Office
Computer Skills
Communication
work with team
Installing Microsoft operating system with different versions
Oracle System
Oracle
Telecommunication
Training
E-Learning
soft skills
Information Technology (IT)
Hardware Maintenance

Languages

Arabic
Fluent
English
Advanced

Training & Certifications

Certified Customer Service Specialist
LinkedIn Learning · 2020
Qualified Professional Trainer
Mentarcise · 2017
Qualified Professional Trainer
mentarcise · 2017
Certified Technical Support
Vodafone · 2016
Certified Customer Care Representative
Vodafone · 2014
Certified Trainer
Starbucks · 2012

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