Basic Info

Ahmed abd el hamed

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Network Admin & Senior Technical Support at Qatro

Experience Details

Network Admin & Senior Technical Support

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Qatro

6 October, Giza, Egypt

51- 100 employees

Food and Beverage Production

www.qatroco.com

Oct 2015 to present (1 year 2 months)
Network Admin & Senior Technical Support at NoorAlex

Experience Details

Network Admin & Senior Technical Support

IT/Software Development

Experienced (Non-Manager)

 Set-up and install computer hardware and software including printers, scanners and related peripherals and (OS) Windows 7& Windows 8 & windows server 2008&2012; installing and configure.
 Installing ISA and configure.
 Installing active directory &DNS; and configure.
 Perform maintenance and repairs on computer hardware including backup, recovery and equipment cleaning.
 Design & Maintenance and Troubleshooting (LAN) Local Area Network.
 Respond to and resolve difficult inquires and complaints.
 Research and purchase computers, network and other electronic office equipment hardware/software.
 Laptop and PC installation with user Software & Application maintenance.
 Maintaining Network infrastructure connectivity and short planning of expansions.
 Provide telephone in-person and online support to end users.
 Train users on computer (software/applications).
 Monitor network &operational; performance and troubleshoot system problems.
 Planning for installation of computers and IT equipment as printers & fax.
 Install & configuration IP Cam system DVR.
 Work experience with hardware for servers and work stations.
 Experience with installing Microsoft Operating system on servers and end users.
 Installing, and troubleshooting all network devices: routers, switches, modems, servers.
 Training clients on new systems or software applications.


Company Details

NoorAlex

Cairo, Egypt

N/A

Information Technology Services

N/A

Oct 2013 to Sep 2015 (1 year 11 months)
IT specialist & Senior Technical Support at HORAS Company for Brokerage

Experience Details

IT specialist & Senior Technical Support

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

HORAS Company for Brokerage

cairo., Egypt

11-50 employees

Accounting and Auditing Services

N/A

Aug 2008 to Jun 2012 (3 years 10 months)

Education

Bachelor's Education of Technology in education of technology

Education Details

Bachelor's Education of Technology

education of technology

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
1997 - 2003

Certifications

ICDL
May 2005

Certificate details

ICDL

May 2005

N/A

N/A

N/A

N/A

CCNA
Feb 2008

Certificate details

CCNA

Feb 2008

N/A

N/A

N/A

N/A

MCITP
Apr 2010

Certificate details

MCITP

Apr 2010

N/A

N/A

N/A

N/A

MCSA 2008
Apr 2012

Certificate details

MCSA 2008

Apr 2012

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

Microsoft Certified IT Professional Server Administrator2008

Feb 2010

IT Gate Professional Training center

N/A

This profile is fresh!
Last update 24 days ago.

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Profile Skills and Keywords

Accounting And Auditing ServicesArabicCCNAEducation Of TechnologyEnglishFood And Beverage ProductionICDLITIT & NetworkingIT Specialist & Senior Technical SupportInformation Technology ServicesInteractiveLove My Job So MuchMCITPMCSA 2008Microsoft Certified IT Professional Server Administrator2008Microsoft OfficeMicrosoft Windows 7Network Admin & Senior Technical SupportNetwork AdministrationOrganizerPlannerSocialSoftware DevelopmentTeam PlayerTechnical SupportWindows Server 2008

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Advanced

Tools and Technologies

Microsoft Windows 7

Microsoft Windows 7

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Windows Server 2008

Windows Server 2008

: Advanced

: Extreme - I love it!

:

3-5 years

Network Administration

Network Administration

: Advanced

: Extreme - I love it!

:

3-5 years

CCNA

CCNA

: Advanced

: Extreme - I love it!

:

1-3 years

ICDL

ICDL

: Advanced

: Extreme - I love it!

:

3-5 years

MCITP

MCITP

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

IT & Networking

IT & Networking

: Advanced

: Extreme - I love it!

:

1-3 years

technical support

technical support

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Planner, Organizer, Social, Interactive, Team Player

Online Presence

https://eg.linkedin.com/in/ahmedezzatnooralexhttps://www.facebook.com/aezzat64

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