Basic Info

Ahmed El Sayed

6 years

Dakahlia Governorate, Egypt

Bachelor's Degree

Manager

Work Experience

Sales Manager at A101

Experience Details

Sales Manager

Sales/Retail

Manager

 Formulate strategies and action plans to maximize sales of responsible Sales Advisor team.
 Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies.
 Provide guidance of sales advisors daily, monthly, and quarter work plan in accordance with the formulated strategies.
 Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieve and monthly sales target and KPI target are met.
 Manage Sales advisors team to ensure targets are delivered through people management, performance review, reward and individual recognition.
 Daily field visits to ensure smooth operation in all account shops in my region
 Ensure delivering of retail customer experience and quality provided.
 Monitoring sales evaluation & defining areas of improvements and set action plans.
 Setting promotional calendar (new promotions, sales offers & any necessary activities) on monthly basis per account to achieve our sales objectives in the light of the marketing calendar.
 Recruit new staff into team focusing on strong sales competencies and ensure that they perform well through coaching and monitoring skill.
 Conduct regular sales and business reviews to evaluate Sales Advisor performance.
 Submit relevant reports regarding for each store target achievement, KPIs, marketing programs, sales forecasting etc. as requested.
 Conduct regular competitor & market awareness reviews and utilize findings to update business plans and associate tactics in conjunction with senior management.
 Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organisation training and development.
 Resolving health and safety, legal and security issues.
 Fined new locations suitable with company criteria to open new stores at my area to increase sales figures.


Company Details

A101 (multinational)

Mansoura, Egypt

N/A

FMCG, Retail

www.a101.com.tr

Mar 2016 to present (9 months)
Retail Sales Supervisor at Etisalat

Experience Details

Retail Sales Supervisor

Sales/Retail

Experienced (Non-Manager)


 Responsible for the day to day Store operations including, planning, administration, general management issues, supervision of sales staff, merchandizing, logistics, inventory and warehouse operations, to ensure that the highest levels of customer service are given at all times.
 Maintaining the store image to the highest standards; as per principles requirements and prescribed guidelines.
 Managing and motivating team to increase sales and ensure efficiency
 Using information technology to record sales figures, for data analysis and forward planning
 Responsible for sale all company products’ and services.
 Responding to customer complaints and comments.
 Provide a high quality services to customers for new sales items or after sales support and handling their problems.
 Plan and monitors the storage, delivery and dispatch of orders.
 Maintain standards of health and safety, hygiene and security in the work environment.
 Siebel CRM Systems Oracle user


Company Details

Etisalat (multinational)

Mansoura, Egypt

More then 1000 employees

Retail, Telecommunications

www.etisalat.com.eg

Jan 2011 to Feb 2016 (5 years 1 month)

Education

licentiate of law in Law

Education Details

licentiate of law

Law

Mansoura University, Egypt

C / Good / 65 - 75%

N/A

N/A

Mansoura University
2004 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Mansoura secondary school

Egypt

2002

A / Excellent / 85 -100%

N/A

Mansoura secondary school
2002

Training and Courses

Sales at Sales
Apr 2016

Training/Course Details

Sales

Apr 2016

Sales

 General English course at AMIDEAST academy from level (7) to level (10).  Communication skills course at New Horizons academy.  ICDL certificate from New Horizons academy.  Soft skills course at Etisalat HQ.  1ST time supervisor at Etisalat HQ.  Retail Re-valuing at Etisalat HQ.  I Lead Me training (HR & Self motivate course) at Etisalat HQ.  3D training (Sales & Customer services Technique course) at Etisalat HQ.  Business Etiquette & Customer Experience Training at Etisalat HQ.  Siebel CRM Systems Oracle Training at Etisalat HQ.  Hard Discount system training at A101 HQ Turkey.  FMCG training at A101 HQ Turkey.  Sales Manager responsibilities at A101 HQ Turkey.

This profile is fresh!
Last update 25 days ago.

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Profile Skills and Keywords

A101ArabicBusiness DevelopmentEnglishEtisalatFMCGFamilyFootballGSMInternetLawLeaderMangmentNegotiatorOrganizerProblem SolverRetailRetail Sales SupervisorSAPSalesSales ManagerSiebel OrcalSupportiveTelecommunicationTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Siebel orcal

Siebel orcal

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

3-5 years

GSM

GSM

: Expert

: Extreme - I love it!

:

3-5 years

SAP

SAP

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Retail

Retail

: Expert

: Extreme - I love it!

:

5-7 years

Telecommunication

Telecommunication

: Expert

: Extreme - I love it!

:

3-5 years

Sales

Sales

: Expert

: Extreme - I love it!

:

3-5 years

FMCG

FMCG

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Mangment

Mangment

: Beginner

: Medium

:

Less than 1 year

Key Skills

Leader, Negotiator, Organizer, Problem Solver, Supportive

Online Presence

https://eg.linkedin.com/in/ahmed-eid-mansour-797546b4https://www.facebook.com/profile.php?id=100001273213273https://twitter.com/3eido

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