Basic Info

Ahmed Eldbais

3 years

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Career Coaching (volunteer) at Maaan

Experience Details

Career Coaching (volunteer)

Human Resources

Experienced (Non-Manager)

N/A


Company Details

Maaan

Egypt

N/A

Education

maaan.net

Jan 2013 to present (3 years 11 months)
IT HELPDESK at Camel Dive

Experience Details

IT HELPDESK

IT/Software Development

Entry Level

N/A


Company Details

Camel Dive (multinational)

Sharm El Sheikh., Egypt

51-100 employees

Travel and Tourism

N/A

Mar 2016 to present (9 months)
Technical Support at TE Data

Experience Details

Technical Support

IT/Software Development

Entry Level

- Take ownership of customer issues reported and see problems through to resolution

- Research, diagnose, troubleshoot and identify solutions to resolve customer issues

- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

- Provide prompt and accurate feedback to customers

- Ensure proper recording and closure of all issues

- Prepare accurate and timely reports

- Document knowledge in the form of knowledge base tech notes and articles


Company Details

TE Data

Egypt

501-1000 employees

Information Technology Services

N/A

Dec 2015 to Feb 2016 (2 months)
Deputy President at Enactus Thebes (student activity)

Experience Details

Deputy President

Operations/Management, Project/Program Management, Business Development

Manager

We are a community of student, academic and business leaders committed to using entrepreneurial action to transform lives and shape a better world.


Company Details

Enactus Thebes (student activity)

Cairo, Egypt

http://enactusegypt.org/

Jun 2014 to Aug 2015 (1 year 2 months)
Vice President at Microsoft Tech Club (student activity)

Experience Details

Vice President

Operations/Management, Project/Program Management, IT/Software Development

Manager

Microsoft Tech Club is a student activity organized by Microsoft student partners under the supervision of Microsoft, aiming to increase the knowledge of students by providing them with the essential training and the interpersonal skills.


►Mission
Microsoft Tech Club at Thebes academy has a clear mission to help the students in the campus and to be there for any kind of support needed whether it’s technical or non-technical and to help them find their most suitable career.


Company Details

Microsoft Tech Club (student activity)

Cairo, Egypt

https://mspegypt.wordpress.com/tech-clubs/

Oct 2014 to Aug 2015 (10 months)
Call center representative at Mobily

Experience Details

Call center representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Mobily (multinational)

Egypt

More than 1000 employees

Consumer Services

N/A

Jun 2015 to Jul 2015 (1 month)
Career Coaching (volunteer) at Maaan

Experience Details

Career Coaching (volunteer)

Human Resources

Student

Ma'an is a nonprofit organization that helps youth to find their dream job through filling in the gap between job-seekers and business owners, to reduce the unemployment problem by bridging the gap between students in various disciplines and the Job market. Enhance the activities and services for youth in universities, in order to develop and improve training programs, lectures and workshops to catch up with market needs. Develop the skills and qualifications for our participants in order to make the best plan for their future through ambition, and insistence even in the face of obstacles

Over the last 5 years and right now we’re preparing the 17th batch of our programs. We gave training for more than 15,000 members over 16 patches. We have modulated more than 32,000 members' through maaan2007 Yahoo groups to share experiences and promote important events scholarships, courses, and fairs, to our team members. 70% of our participants are students; the other 30% are graduates. 60% of our graduate’s participants got Jobs


Company Details

Maaan

Egypt

More than 1000 employees

Education

maaan.net

Jan 2013 to May 2015 (2 years 3 months)
IT at Spread Your Skills (student activity)

Experience Details

IT

IT/Software Development, Creative/Design/Art

Student

As you can get from our name each one of us has his own skills and everyone is special in a way. So simply spread your skills, add your touch and communicate.
►Mission
To provide the students with the skills and knowledge they need through bringing together students, graduates and academic professionals to create a better university for more active students.


Company Details

Spread Your Skills (student activity)

Cairo, Egypt

http://www.spreadyourskills.com/

Sep 2013 to Dec 2014 (1 year 3 months)
Vice President at Enactus Thebes (student activity)

Experience Details

Vice President

Operations/Management, Project/Program Management, Business Development

Manager

We are a community of student, academic and business leaders committed to using entrepreneurial action to transform lives and shape a better world.


Company Details

Enactus Thebes (student activity)

Cairo, Egypt

http://enactusegypt.org/

Aug 2013 to Jul 2014 (11 months)
Organizer (volunteer) at Ekne3ney Shokran

Experience Details

Organizer (volunteer)

Operations/Management

Student

الاقتصاد اللى جوه بيتك و فى قلب شغلك و بلدك الاقتصاد همى و همك.. سلسله مناظرات بال سلسلة مناظرات عامه بتناقش قضايا و مشاكل الاقتصاد المصرى بتقدم وجهتين النظر لكل موضوع بالارقام و المنطق من غير زعيق و لا لعب بعقول الناس..

كلامنا فى السياسه كتير و فى الاقتصاد كلامنا قليل اوى المشكله ديه هنحاول نعدلها مع بعض لأن قوة اقتصادنا هيه اساس نجاحنا و تطور مجتمعنا


Company Details

Ekne3ney Shokran

Egypt

N/A

Accounting and Auditing Services

N/A

May 2013 to Jun 2013 (1 month)
Community leader (volunteer) at Plan Egypt

Experience Details

Community leader (volunteer)

Media/Journalism/Publishing, Education/Teaching, Training/Instructor

Entry Level

Plan has been working in Egypt for more than 30 years, serving more than 1,500,000 children and their families in 7 governorates.

We focus on child rights, implementing programmes designed to enable communities to improve the lives of the most marginalised children by working with women, youth and civil society organisations.

Plan Egypt has deep grassroots local knowledge and relationships with communities and works to build the capacities of communities and organisations to promote child rights.


Company Details

Plan Egypt

Caito, Egypt

N/A

Education

https://plan-international.org/where-we-work/africa/egypt/

Jun 2011 to Apr 2012 (10 months)

Education

Bachelor's Degree in computer science

Education Details

Bachelor's Degree

computer science

Integrated Thebes Academy for Science, Egypt

Not specified

N/A

N/A

Integrated Thebes Academy for Science
2011 - 2015

Training and Courses

Training/Course Details

Shell Intilaaqa program

Jun 2014

shell egypt

Shell Intilaaqah is a Royal Dutch Shell social investment programme that aims to help young people around the world explore the option of starting their own business as a real and viable career option. Its objective is to provide support and access to guidance to young entrepreneurs and potential entrepreneurs -Duration of the program: 60 Hours 1- Project standards 2- Creative thinking 3- Market study 4- Marketing 5- E-Business 6- Human resource 7- Finance 8- Sales

Training/Course Details

Es3aa Entrepreneurship camp

Jul 2014

greek campus,injaz egypt,nile university,Tiec,Ministry of Youth

• 35 days of continuous training on Entrepreneurship, Innovation, Ideation, Marketing & Sales, Management and Finance. • Learn Team Work and leadership with real work – Learn work under pressure from tasks every week – Learn Sales and Marketing well and interact with street and people to market the product or service – Learn how to pitching your startup – Learn a strong Presentation skills – Learn Negotiation and persuasion skills.

Training/Course Details

GRAPHICS DIPLOMA

Jul 2011

The Russian Center for Sciences and Culture

Photoshop Illustrator InDesign After Effects

Training/Course Details

InnovEgypt Program

Jul 2014

TIEC

*InnovEgypt program InnovEgypt Program is an undergraduate unique program in the area of innovation and entrepreneurship directed to university students in ICT specializations who are aspiring to be future innovators and entrepreneurs, either through establishing their own innovative start-ups or through manifesting skills that are highly required by local and multinational companies. Program overview InnovEgypt is a program that consists of 3 Main modules: Innovation and Technology Management : 2-day interactive course on Innovation and Technology Management Essentials. Ideation Camp: 2-day Camp that teaches the students how to use brainstorming technique to generate innovative business ideas based on challenges. Entrepreneurship 101 Module: 2-day module that covers the basic concepts of entrepreneurship and provides detailed training on the essential tools required by potential entrepreneurs to start up their new businesses

Training/Course Details

intel ideation workshop

Jul 2014

TIEC

The Intel Youth Enterprise Ideation Workshop aims to develop ideation and innovation skills of young people by giving an opportunity to work on real challenges. It is a transformational model designed to help young people experience and develop skills to increase the relevance, scale and impact of their ideas!

Training/Course Details

G.O.T university teams orientation

Mar 2014

Enactus Egypt

N/A

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

Accounting And Auditing ServicesActivitiesArabicBusinessBusiness DevelopmentBusiness PlanningCall Center RepresentativeCamel DiveCareer CoachingCommunity LeaderComputer ScienceComputer SkillsConsumer ServicesCookingCreativeCultureCustomer ServiceCyclingDeputy PresidentDesignEducationEnglishEs3aa Entrepreneurship CampG.O.T University Teams OrientationGRAPHICS DIPLOMAGraphic DesignHard WorkerHuman ResourcesICDLITIT HELPDESKInformation Technology (IT)Information Technology ServicesInnovEgypt ProgramIntel Ideation WorkshopJournalismLeaderLeadershipLinuxLogisticsManagementMediaMobilyNGOsNetworksOperationOrganizerOrganizingPlannerPresentation SkillsProgram ManagementProjectProject ManagementPublishingShell Intilaaqa ProgramSoftware DevelopmentSupply ChainSupportTeachingTeam PlayerTechnical SupportTravel And TourismTravelingVice PresidentVideo GamesVolunteering

Self-assesed Skills

Languages

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Leadership

Leadership

: Expert

: Extreme - I love it!

:

3-5 years

Information Technology (IT)

Information Technology (IT)

: Advanced

: High

:

5-7 years

ICDL

ICDL

: Advanced

: High

:

5-7 years

Linux

Linux

: Advanced

: High

:

1-3 years

Project Management

Project Management

: Advanced

: High

:

1-3 years

Teaching

Teaching

: Advanced

: High

:

More than 7 years

Computer Skills

Computer Skills

: Advanced

: High

:

More than 7 years

Business Planning

Business Planning

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Business Development

Business Development

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Graphic Design

Graphic Design

: Intermediate

: Medium

:

Less than 1 year

Networks

Networks

: Intermediate

: Medium

:

1-3 years

Presentation Skills

Presentation Skills

: Intermediate

: High

:

1-3 years

Customer Service

Customer Service

: Intermediate

: High

:

Less than 1 year

operation

operation

: Beginner

: Extreme - I love it!

:

Less than 1 year

Supply Chain

Supply Chain

: Beginner

: Extreme - I love it!

:

Less than 1 year

Logistics

Logistics

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

volunteering

volunteering

: Expert

: Extreme - I love it!

:

3-5 years

organizing

organizing

: Advanced

: Extreme - I love it!

:

1-3 years

NGOs

NGOs

: Advanced

: Extreme - I love it!

:

1-3 years

customer service

customer service

: Intermediate

: High

:

Less than 1 year

supply chain

supply chain

: Beginner

: Extreme - I love it!

:

Less than 1 year

logistics

logistics

: Beginner

: Extreme - I love it!

:

Less than 1 year

operation

operation

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Planner, Hard worker, Organizer, Team Player

Online Presence

https://eg.linkedin.com/in/ahmedeldbaisfacebook.com/hamada82016twitter.com/ahmed_eldbais

I’m looking for work, please share my profile…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Ahmed's full profile and find more great talent and professionals to join your team.