Basic Info

Ahmed Arafa

2 years

Ismailia, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical Support at Vodafone Egypt

Experience Details

Technical Support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

http://www.vodafone.com.eg/

Jan 2016 to Dec 2016 (11 months)
Customer Service at Right

Experience Details

Customer Service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Right

Ismailia, Egypt

51-100 employees

Information Technology Services

N/A

Jan 2012 to Apr 2012 (3 months)
Customer Service at HB Data

Experience Details

Customer Service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

HB Data

Ismailia, Egypt

11-50 employees

Information Technology Services

N/A

Feb 2008 to Aug 2010 (2 years 6 months)

Education

Bachelor's Degree in Social Work

Education Details

Bachelor's Degree

Social Work

Higher Institute of Social work, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher Institute of Social work
2007 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Sadat Military Secondary School

Egypt

2007

B / Very Good / 75 - 85%

N/A

El Sadat Military Secondary School
2007

Training and Courses

PHP at Axon
May 2013

Training/Course Details

PHP

May 2013

Axon

N/A

Training/Course Details

Autodesk 3D Max

May 2011

Syllabus

N/A

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe After EffectsAdobe PhotoshopAdobe PremiereArabicAutodesk 3D MaxBasketballCreativeCustomer ServiceEnglishFlexibleFootballGraphic DesignHTMLHard WorkerInformation Technology ServicesInternetLeaderMaking New FriendsMicrosoft OfficeMicrosoft WindowsMicrosoft WordPHPSocialSocial WorkSupportSwimmingTeachingTechnical SupportTelecommunicationsTennis TableVodafone EgyptWeb DevelopingWordPressWriting Poems

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Teaching

Teaching

: Expert

: Extreme - I love it!

:

Less than 1 year

Adobe After Effects

Adobe After Effects

: Advanced

: Extreme - I love it!

:

1-3 years

Adobe Premiere

Adobe Premiere

: Advanced

: Extreme - I love it!

:

1-3 years

WordPress

WordPress

: Advanced

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

HTML

HTML

: Advanced

: High

:

3-5 years

PHP

PHP

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Graphic Design

Graphic Design

: Expert

: Extreme - I love it!

:

5-7 years

Teaching

Teaching

: Expert

: Extreme - I love it!

:

Less than 1 year

Web Developing

Web Developing

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Hard worker, Creative, Flexible / Adaptive, Social

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