Basic Info

Ahmed Arafa

2 years

Ismailia Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Technical Support at Vodafone

Experience Details

Technical Support

Customer Service/Support

Experienced (Non-Manager)

very flexible with people fluent in reading, writing and talking English
work under pressure and love to work in group and have leading abilities


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

http://www.vodafone.com.eg/

Jan 2016 to present (11 months)
Customer Service at Right

Experience Details

Customer Service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Right

Ismailia Governorate, Egypt

51-100 employees

Information Technology Services

N/A

Jan 2012 to Apr 2012 (3 months)
Customer Service at HB Data

Experience Details

Customer Service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

HB Data

Ismailia Governorate, Egypt

11-50 employees

Information Technology Services

N/A

Feb 2008 to Aug 2010 (2 years 6 months)

Education

Bachelor's Degree in Social Work

Education Details

Bachelor's Degree

Social Work

Higher Institute of Social work, Egypt

C / Good / 65 - 75%

N/A

N/A

Higher Institute of Social work
2007 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Sadat Military Secondary School

Egypt

2007

B / Very Good / 75 - 85%

N/A

El Sadat Military Secondary School
2007

Training and Courses

PHP at Axon
May 2013

Training/Course Details

PHP

May 2013

Axon

N/A

Training/Course Details

Autodesk 3D Max

May 2011

Syllabus

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdobe After EffectsAdobe PhotoshopAdobe PremiereArabicAutodesk 3D MaxBasketballCreativeCustomer ServiceEnglishFlexibleFootballGraphic DesignHTMLHard WorkerInformation Technology ServicesInternetLeaderMaking New FriendsMicrosoft OfficeMicrosoft WindowsMicrosoft WordPHPSocialSocial WorkSupportSwimmingTeachingTechnical SupportTelecommunicationsTennis TableVodafoneWeb DevelopingWordPressWriting Poems

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Adobe Photoshop

Adobe Photoshop

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Teaching

Teaching

: Expert

: Extreme - I love it!

:

Less than 1 year

Adobe After Effects

Adobe After Effects

: Advanced

: Extreme - I love it!

:

1-3 years

Adobe Premiere

Adobe Premiere

: Advanced

: Extreme - I love it!

:

1-3 years

WordPress

WordPress

: Advanced

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

HTML

HTML

: Advanced

: High

:

3-5 years

PHP

PHP

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Graphic Design

Graphic Design

: Expert

: Extreme - I love it!

:

5-7 years

Teaching

Teaching

: Expert

: Extreme - I love it!

:

Less than 1 year

Web Developing

Web Developing

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Hard worker, Creative, Flexible / Adaptive, Social

Online Presence

https://eg.linkedin.com/pub/ahmed-hamed/51/750/500https://www.facebook.com/tiger.land1twitter.com/tiger_forcehttp://ar.egyall.com/

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