Basic Info

Ahmed Amer

3 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior sales REP at Vodafone

Experience Details

Senior sales REP

Sales/Retail, Customer Service/Support

Experienced (Non-Manager)

sale the company products and serve the customers in anything related to their mobile or about the company rate plans and make deposit or withdrawal for the customers through vodafone cash


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2015 to Apr 2016 (10 months)
Customer care agent at Vodafone

Experience Details

Customer care agent

Customer Service/Support

Experienced (Non-Manager)

Answer to the customer inquires through the phone and solve their problems and explain then any service or rate plane or products as per their request and make customer satisfaction


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Sep 2013 to Apr 2015 (1 year 7 months)
Marketing researsher at Ipsos

Experience Details

Marketing researsher

Marketing/PR/Advertising , Analyst/Research, Quality

Student

N/A


Company Details

Ipsos

Cairo, Egypt

101-500 employees

Market Research

N/A

Jun 2013 to Sep 2013 (3 months)

Achievements


Promoted from sales representative to senior sales representative


Got grade very good in faculty of commerce in Cairo University

Education

commerce in Accounting

Education Details

commerce

Accounting

Cairo University, Egypt

B / Very Good / 75 - 85%

Accounting and management and economics

N/A

Cairo University
2013 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elamirya school

Egypt

2013

A / Excellent / 85 -100%

N/A

Elamirya school
2013

Certifications

Certificate details

Egyptian banking systems

Apr 2015

N/A

N/A

N/A

Egyptian banking institute

N/A

Training and Courses

Training/Course Details

Acounting

Aug 2014

GASCO

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAcountingAdobe After EffectsAdobe PhotoshopAnalyticalBankingBusiness DevelopmentCreativeCustomer Care AgentCustomer ServiceDutchEgyptian Banking SystemsEnglishInternet ResearchMarket ResearchMarketingMarketing ResearsherMicrosoft ExcelMicrosoft OfficeOrganizerPlannerProblem SolverQuality AssuranceQuality ControlReadingResearchRetailRunningSalesSenior Sales REPSupportTelecommunicationsVodafoneWindwos10

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Dutch

Dutch

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

windwos10

windwos10

: Advanced

: High

:

1-3 years

Internet Research

Internet Research

: Advanced

: High

:

3-5 years

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

Sales

Sales

: Intermediate

: High

:

Less than 1 year

Microsoft Office

Microsoft Office

: Intermediate

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Beginner

: Extreme - I love it!

:

Less than 1 year

Adobe After Effects

Adobe After Effects

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Advanced

: High

:

1-3 years

sales

sales

: Intermediate

: High

:

1-3 years

Accounting

Accounting

: Beginner

: High

:

Less than 1 year

banking

banking

: Beginner

: High

:

Less than 1 year

Key Skills

Analytical, Planner, Creative, Organizer, Problem Solver

Online Presence

https://www.linkedin.com/in/ahmed-abdallah-25a329a7?trk=nav_responsive_tab_profilewww.facebook.com/medo.amer0https://twitter.com/MedoAmer0

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