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Ahmed Ali Nassar

Technical Engineer, Medical Consultant

Giza, Egypt

Work Experience

  • Technical support Team LeadFull Time

    Nebras Technology

    Nov 2013 - Present -11 yrs, 8 months

    Egypt , Cairo

    • Job Details:Creates and manages comprehensive project plans, encompassing project team structure and resource assignment, implementation, testing and training plans, and transition to support team  Manages daily activities, issue resolution and communication across project execution teams in order to deliver projects on-time, as-requested by customer.  Directs contractor and employee resources in the completion of project tasks  Identifies, tracks, and escalates all project risks  Effectively communicates and works across teams and functions to successfully roll out projects.  Understand and keep up to date with current technology.  Understand and keep up to date with the technical requirements of the assigned products.  Assist in the definition of the requirements of the solution.  Define the technical responsibilities of the customer.  Prepare demonstrations.  Assist with demonstrations.  Solution installations as directed by the Project Manager.  Liaison with third parties on technical matters.  Testing the installed solution works technically.  Integration specification and configuration.  Act as a technical liaison with Central Teams or Business Units.  Work with customer to ensure the solution sits correctly within his technical environment and that remote links are facilitated.  Assist Project Manager with maintaining the issue log.  Perform upgrades.  Attend site post go live in situations where Customer Care cannot resolve a problem remotely. Quality & Regulatory (Q&R)  Responsible for reviewing quotation / solution developed for the customer for technical feasibility  Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner.
  • RIS/Pacs SpecialistFull Time

    Nebras Technoloy

    Jan 2012 - Nov 2013 -1 yr, 10 months

    Egypt

    • Service EngineerFull Time

      Ma'adi Military Hospital

      Oct 2010 - Dec 2011 -1 yr, 2 months

      Egypt , Cairo

      • Job Details:Making “out-of-service” equipment available again.  Design a new System for inventory management.
    • Inten| Global Delivery Center (GDC)Internship

      IBM

      Jun 2009 - Nov 2009 -5 months

      Egypt , Cairo

      • Job Details: Build a PHP web-based application for GDC Team management  Learning about SAP modules and ERP conecpts
    • Education

      • BSc in Systems and Biomedical Engineering

        Cairo University (CU)

        Jan 2005 - Jan 2010 - 5 yr

      Achievements

      in the top ten rank every year

      Skills

      • Customer Service
      • Healthcare
      • RIS Pacs
      • Customer Service
      • Technical Support
      • System Integration
      • Database
      • Microsoft SQL Server
      • Medical Imaging
      • Project Management
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      Languages

      • English

        Fluent
      • Arabic

        Fluent
      • German

        Intermediate

      Training & Certifications

      • Health Level Seven

        Health Level Seven·2015
      • Leadership

        RITI·2015
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