Basic Info

Ahmed Abo Bakr Youssef

Less than 1 year

Cairo, Egypt

Master's Degree

Entry level

Work Experience

Customer value management at Vodafone

Experience Details

Customer value management

Customer Service/Support

Entry Level

Handle all outbound calls and help you capitalize on every opportunity with a range of services that include:
● Marketing Campaigns and Telesales
● Churn Management execution
● Pre/post migration execution
● Target Marketing Promotions
● Intelligent targeted sales leads generation and telemarketing


Company Details

Vodafone (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com.eg

Jun 2016 to Sep 2016 (3 months)

Achievements


I got a scholarship from Oxford Brookes University Business School to hold Bsc degree

Education

Chartered Certified Accountants in Accounting

Education Details

Chartered Certified Accountants

Accounting, Business, Finance

The Association of Chartered Certified Accountants , UK, United Kingdom

Not specified

N/A

Member of ACCA since August 2014

The Association of Chartered Certified Accountants , UK
2014 - 2019 (Expected)
BSC (HONS) in Applied Accounting

Education Details

BSC (HONS)

Applied Accounting

Oxford Brookes University, United Kingdom

Not specified

N/A

N/A

Oxford Brookes University
2014 - 2018 (Expected)
CMA in Certified management Accountant

Education Details

CMA

Certified management Accountant

IMA " Institute of Management Accountants ", United States

Not specified

N/A

Member of Institute of Management Accountants ,USA Member of Association of Accountants and Financial Professionals in Business

IMA " Institute of Management Accountants "
2015 - 2017 (Expected)
Bachelor in Commerce

Education Details

Bachelor

Commerce, Accounting

Ain Shams University, Egypt

Not specified

Bachelor of Commerce , Accounting major at Ain Shams University May 2013

N/A

Ain Shams University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Kobba Military High School

Egypt

2009

B / Very Good / 75 - 85%

N/A

El Kobba Military High School
2009

Certifications

Certificate details

CMA part 1 course

Mar 2015

N/A

N/A

N/A

American Chamber of Commerce

N/A

Training and Courses

Training/Course Details

CMA PART1

Mar 2015

American Chamber of Commerce

-External Financial Statements and Revenue Recognition -Disclosure: Investments and Short-Term Items -Measurement, Valuation, andDisclosure: Long-Term Items -Cost Management Concepts Cost Accumulation Systems -Cost Allocation Techniques . -Operational Efficiency and Business Process Performance -Analysis and Forecasting Techniques . -Budgeting -- Concepts, Methodologies, and Preparation -Cost and Variance Measures -Responsibility Accounting and Performance Measures -Internal Controls -- Risk and Procedures for Control -Internal Controls -- Internal Auditing and Systems Controls

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Profile Skills and Keywords

AccountingAnalyticalApplied AccountingArabicBodybulidngBusinessBusiness-orientedCMA PART1CMA Part 1 CourseCertified Management AccountantCommerceComputer SkillsCustomer ServiceCustomer Value ManagementCustomer-orientedEnglishFinanceFinancialFrenchHRMHard WorkerInternetMangementMicrosoft OfficeMicrosoft WordNegotiatorPowerlfitingSocial MediaSupportTelecommunicationsVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Microsoft Word

Microsoft Word

: Intermediate

: High

:

3-5 years

Fields of Expertise

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Business-oriented, Hard worker, Negotiator, Customer-oriented

Online Presence

https://eg.linkedin.com/pub/a..www.com..

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