Basic Info

Ahmed Aboalfotouh

1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Advisor at QNB Alahli

Experience Details

Customer Advisor

Banking

Experienced (Non-Manager)

o Promote Bank products by providing accurate information to customers.
o Achieve sales targets assigned and contribute to the overall achievement of the team.
o Ensure that all service levels and agreements are being met consistently without any fail.
o Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
o Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
o Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.


Company Details

QNB Alahli

Egypt

More than 1000 employees

Banking

N/A

Nov 2016 to present (1 month)
Universal Teller at National Bank of Kuwait

Experience Details

Universal Teller

Banking

Entry Level

o Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
o Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
o Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips
o Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
o Enter customers' transactions into computers in order to record transactions and issue computer-generated receipts.


Company Details

National Bank of Kuwait

Cairo, Egypt

More than 1000 employees

Banking

N/A

Apr 2016 to Oct 2016 (6 months)
Performance and Monitoring Specialist ( Enterprise Network Operations ) at TE Data

Experience Details

Performance and Monitoring Specialist ( Enterprise Network Operations )

IT/Software Development

Entry Level

-Operation monitoring and reporting.
-Handling enterprise project manager requests.
-Solving system bugs and enhance product life cycle.
-Facilitate work flow and communicate between enterprise customer operation department.


Company Details

TE Data

Cairo, Egypt

More than 1000 employees

Telecommunications, Computer Networking

www.tedata.net

Oct 2015 to Apr 2016 (6 months)
Customer Service Agent at Etisal International Co.

Experience Details

Customer Service Agent

Customer Service/Support

Entry Level

o Project ETISALAT MISR (Data Entry).
o Dealing With All Customers’ Inquiries.
o Handle And Resolve Any Customer’s Complaint According To Company’s Instructions and Guidelines.
o Compete With Other Teams To Be The Best.


Company Details

Etisal International Co.

Cairo, Egypt

More than 1000 employees

Telecommunications

http://www.etisal.com.sa/

Jul 2014 to Sep 2014 (2 months)
Trainee (intern) at QNB Alahli

Experience Details

Trainee (intern)

Banking

Student

o Training on Trade Finance Department.
o Revising All Customers’ Files.
o Record Closed Files in Excel Sheet according To Each File’s Reference Number.
o Store Closed Files At Archive To Be Easily Recovered.


Company Details

QNB Alahli

Cairo, Egypt

N/A

Banking

http://www.qnbalahli.com/cs/Satellite/QNBEgypt/en_EG/enHome

Aug 2013 to Sep 2013 (1 month)

Education

BCom in Accounting

Education Details

BCom

Accounting, Auditing

Cairo University-faculty of commerce-english section, Egypt

B / Very Good / 75 - 85%

Accounting, Auditing, Business, Insurance and Economics

N/A

Cairo University-faculty of commerce-english section
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elmalek Elsaleh

Egypt

2011

A / Excellent / 85 -100%

N/A

Elmalek Elsaleh
2011

Training and Courses

Training/Course Details

Microsoft Office Courses

Sep 2015

Cairo University-Faculty of Engineering

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAdobe PhotoshopArabicAuditingBankingChattingComputer NetworkingCustomer AdvisorCustomer ServiceCustomer Service AgentEnglishFlexibleGYMHard WorkerITInternetLearn New ThingsMake New FriendsMicrosoft ExcelMicrosoft Office CoursesMicrosoft OutlookMicrosoft PowerPointMicrosoft WordNegotiatorPerformance And Monitoring Specialist ( Enterprise Network Operations )Problem SolverRunningSocialSoftware DevelopmentSupportTelecommunicationsTraineeUniversal Teller

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Microsoft Outlook

Microsoft Outlook

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Advanced

: High

:

Less than 1 year

Banking

Banking

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Negotiator, Problem Solver, Flexible / Adaptive, Social

Online Presence

https://eg.linkedin.com/in/ahmedaboalfotouh93https://www.facebook.com/profile.php?id=100004607598027https://twitter.com/A_Aboalfotouh

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