Basic Info

Ahmed nada

6 years

Egypt, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Specialist at Scarf Home

Experience Details

IT Specialist

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Scarf Home

Cairo - Dokki, Egypt

101-500 employees

Retail

http://www.scarf-home.com/

Dec 2016 to Mar 2017 (3 months)
System administrator at AHRAS CONSTRUCTION COMPANY

Experience Details

System administrator

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

AHRAS CONSTRUCTION COMPANY

Egypt, Egypt

101-500 employees

Construction - Industrial Facilities and Infrastructure

N/A

Dec 2010 to Aug 2016 (5 years 8 months)
Technical Support Engineer at Orascom Company For Training & Technology

Experience Details

Technical Support Engineer

IT/Software Development

Entry Level

N/A


Company Details

Orascom Company For Training & Technology

Egypt

101-500 employees

Information Technology Services

N/A

Jan 2010 to Jun 2010 (5 months)
Summer Training at Ict company at Summer Training at Ict company (student activity)

Experience Details

Summer Training at Ict company

IT/Software Development

Student

(java web development)


Company Details

Summer Training at Ict company (student activity)

Zagazig, Egypt

N/A

Jul 2008 to Sep 2008 (2 months)

Achievements


installing and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems and networks;
talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
troubleshooting system and network problems and diagnosing and solving hardware or software faults;
replacing parts as required;
providing support, including procedural documentation and relevant reports;
following diagrams and written instructions to repair a fault or set up a system;
supporting the roll-out of new applications;
setting up new users' accounts and profiles and dealing with password issues;


installing and configuring cominstalling and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems and networks;
talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
troubleshooting system and network problems and diagnosing and solving hardware or software faults;
replacing parts as required;
providing support, including procedural documentation and relevant reports;
following diagrams and written instructions to repair a fault or set up a system;
supporting the roll-out of new applications;
setting up new users' accounts and profiles and dealing with password issues;
responding within agreed time limits to call-outs;
working continuously on a task until completion (or referral to third parties, if appropriate)


installing and configuring computer hardware operating systems and applications;
monitoring and maintaining computer systems and networks;
talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
troubleshooting system and network problems and diagnosing and solving hardware or software faults;
replacing parts as required;
providing support, including procedural documentation and relevant reports;
following diagrams and written instructions to repair a fault or set up a system;
supporting the roll-out of new applications;
setting up new users' accounts and profiles and dealing with password issues;


From (july-2008 to September-2008) Summer Training at Ict company java web application (j2se & j2ee ) + soft skills


From( 2008 to 2009) Summer Training at Ict company (java web development) From(2009 to 2010) Worked as a Technical Support Engineer At Orascom Company For Training & Technology (Egypt) From(2010 till now) Working as a system administrator at ahras Contracting Company ( Saudi Arabia - Riyadh) I have experience in the purchase of computers & peripherals

Education

Bachelor's Degree in Faculty of computers and informatics

Education Details

Bachelor's Degree

Faculty of computers and informatics

Zagazig University, Egypt

C / Good / 65 - 75%

E-learning

N/A

Zagazig University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Aga High School

Egypt

2005

A / Excellent / 85 -100%

N/A

Aga High School
2005

Certifications

Certificate details

Bachelor's Degree in Faculty of computers and informatics

May 2009

N/A

N/A

N/A

N/A

Certificate details

java web application(j2se+j2ee)

Aug 2008

N/A

N/A

N/A

ICT Company

N/A

Training and Courses

Training/Course Details

java web application(j2se+j2ee)

Aug 2008

Ict company

N/A

Training/Course Details

Soft Skills

Aug 2008

Ict Company

N/A

Training/Course Details

MCSE 2003

Jul 2010

Self Learn

N/A

Training/Course Details

MCITP 2008

Oct 2012

Self Learn

N/A

Training/Course Details

MCSA 2012

Dec 2014

Self Learn

N/A

Training/Course Details

CCNA

Aug 2011

Self Learn

N/A

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

ArabicBachelor's Degree In Faculty Of Computers And InformaticsBooksCCNACommunicatorConstruction - Industrial Facilities And InfrastructureCustomer-orientedEnglishExplore New ThingsFaculty Of Computers And InformaticsFootballHelp DeskHelp OthersITIT SpecialistInformation Technology ServicesInternetJava Web Application(j2se+j2ee)MCITP 2008MCSA 2012MCSEMCSE 2003McsaMicrosoft OutlookMicrosoft WindowsOrganizerPlannerProblem SolverReadingRetailSocial MediaSoft SkillsSoftware DevelopmentSummer Training At Ict CompanySystem AdministratorTechnical Support EngineerWindows Server 2008

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

5-7 years

Windows Server 2008

Windows Server 2008

: Expert

: Extreme - I love it!

:

3-5 years

MCSE

MCSE

: Intermediate

: High

:

3-5 years

mcsa

mcsa

: Intermediate

: High

:

1-3 years

Fields of Expertise

System Administrator

System Administrator

: Expert

: Extreme - I love it!

:

3-5 years

Help desk

Help desk

: Expert

: Extreme - I love it!

:

Less than 1 year

IT Specialist

IT Specialist

: Expert

: Extreme - I love it!

:

Less than 1 year

Technical Support Engineer

Technical Support Engineer

: Advanced

: High

:

1-3 years

Key Skills

Planner, Communicator, Customer-oriented, Organizer, Problem Solver

Online Presence

linkedin.com/in/ahmed-abdel-fattah-451861131https://twitter.com/AboMalek882013https://twitter.com/AboMalek882013https://twitter.com/AboMalek882013https://twitter.com/AboMalek882013https://twitter.com/AboMalek882013

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