ahmed Zakaria Mahmoud

Administrative AssistantFull Time

• Job Details:Supporting in HCP consent management including (HCP data validation, HCP recordings validation, vendor data delivery timelines). Communication with third party vendor providing (feedbacks & following up on business need). Cross functional tasks with another project. committing to learning & development curriculum plan.

Customer Support AdvisorFull Time

• Job Details:Working as part of a team to help customers. Receive customer calls, answer their inquiries, and assist them in making optimal use of the company's services. Perform all tasks that are supposed to be assigned to a Call Center Agent.

OwnerFull Time

• Job Details:Follow up on customer matters and receive shipping orders. Working to receive customer complaints and resolve them in the best possible way while maintaining customer satisfaction, empathy, and gaining their trust. Screening and training new employees. Conduct customer and employee evaluations.