Ahmed Mostafa Ibrahim

System EngineerFull Time

• Job Details:• Provided end-to-end operational ownership for Microsoft infrastructure services, ensuring high availability, compliance, and SLA adherence. • Designed, deployed, and day-to-day managed core Microsoft infrastructure services including Hyper-V virtualization, Active Directory, DNS, DHCP, Group Policy, Exchange, IIS, and SharePoint environments, supporting enterprise-wide operations. • Implemented and administered backup and recovery solutions (Veeam, Veritas) for NAS and SAN environments to ensure service continuity during failures, outages, or disasters. • Delivered incident management and root cause analysis (RCA) for critical system issues, coordinating with vendors and stakeholders to drive resolution. • Planned and implemented change and capacity management to optimize infrastructure resources and reduce downtime risks. • Applied and scheduled PowerShell scripts to automate repetitive tasks and improve operational efficiency reducing manual efforts. • Developed simple SQL database queries and generated custom reports to support team insights making decisions about system capacity and performance. • Deployed SOX compliance requirements via RMS/IRM services, ensured secure necessary configuration and patch management for infrastructure. • Managed enterprise security solutions (Symantec, Kaspersky), maintaining infrastructure protection and regulatory alignment. • Engaged in service review and KPI reporting, presenting findings to stakeholders to improve service delivery. • Actively building and maintaining hands-on proficiency in MS Azure & MS 365 Cloud Services and modern Entra ID solutions through a dedicated lab environment, including designing policies for Conditional Access, MFA, and automating deployments.

System EngineerFull Time

• Job Details:• Provided end-to-end operational ownership for Microsoft infrastructure services, ensuring high availability, compliance, and SLA adherence. • Designed, deployed, and day-to-day managed core Microsoft infrastructure services including Hyper-V virtualization, Active Directory, DNS, DHCP, Group Policy, Exchange, IIS, and SharePoint environments, supporting enterprise-wide operations. • Implemented and administered backup and recovery solutions (Veeam, Veritas) for NAS and SAN environments to ensure service continuity during failures, outages, or disasters. • Delivered incident management and root cause analysis (RCA) for critical system issues, coordinating with vendors and stakeholders to drive resolution. • Planned and implemented change and capacity management to optimize infrastructure resources and reduce downtime risks. • Applied and scheduled PowerShell scripts to automate repetitive tasks and improve operational efficiency reducing manual efforts. • Developed simple SQL database queries and generated custom reports to support team insights making decisions about system capacity and performance. • Deployed SOX compliance requirements via RMS/IRM services, ensured secure necessary configuration and patch management for infrastructure. • Managed enterprise security solutions (Symantec, Kaspersky), maintaining infrastructure protection and regulatory alignment. • Engaged in service review and KPI reporting, presenting findings to stakeholders to improve service delivery.

System EngineerFull Time

• Job Details:• Provided end-to-end operational ownership for Microsoft infrastructure services, ensuring high availability, compliance, and SLA adherence. • Designed, deployed, and day-to-day managed core Microsoft infrastructure services including Hyper-V virtualization, Active Directory, DNS, DHCP, Group Policy, Exchange, IIS, and SharePoint environments, supporting enterprise-wide operations. • Implemented and administered backup and recovery solutions (Veeam, Veritas) for NAS and SAN environments to ensure service continuity during failures, outages, or disasters. • Delivered incident management and root cause analysis (RCA) for critical system issues, coordinating with vendors and stakeholders to drive resolution. • Planned and implemented change and capacity management to optimize infrastructure resources and reduce downtime risks. • Applied and scheduled PowerShell scripts to automate repetitive tasks and improve operational efficiency reducing manual efforts. • Developed simple SQL database queries and generated custom reports to support team insights making decisions about system capacity and performance. • Deployed SOX compliance requirements via RMS/IRM services, ensured secure necessary configuration and patch management for infrastructure. • Managed enterprise security solutions (Symantec, Kaspersky), maintaining infrastructure protection and regulatory alignment. • Engaged in service review and KPI reporting, presenting findings to stakeholders to improve service delivery.