ahmed shibl

erp consultant (implementer)

• Job Details:Lead the end-to-end implementation process for clients. Gather and analyze customer requirements and configure the system accordingly. Collaborate with sales, product, and support teams. Provide training and onboarding to end-users. Document processes, configurations, and customizations for each implementation. Track project progress and deliver on agreed timelines. Identify and resolve any issues or roadblocks during the implementation process. Provide feedback to product and engineering teams to enhance product features or usability. Ensure high levels of customer satisfaction during the onboarding phase.

erp consultant (sales and implementer)

• Job Details:Presented programs to customers and followed up on requirements for configuration. Explained accounting programs and how to create financial statements. Implemented ERP systems for clients in various sectors. Trained accountants on accounting programs and ERP systems. Conducted tests on programs and modified accounting report designs. Acted as a liaison between technical teams and business stakeholders. Improved client satisfaction scores by 30% by tailoring ERP solutions to client needs. Achieved a 20% decrease in project timelines by optimizing resource allocation during ERP rollouts. Developed and delivered training programs for end users to ensure successful ERP implementation.

director of production and installation

• Job Details:Served as ERP key user and implementer for our own branches (custom software - vision & innovation). Maintained staff through recruitment, training, and personal growth opportunities. Accomplished production plans by scheduling and assigning personnel. Ensured equipment operation by managing repairs and evaluating new equipment. Compiled and analyzed production performance records. Resolved personnel problems through data analysis and investigation. Contributed to team effort by accomplishing related results as needed.