
ahmed ahmed
Administrator at cairo university
6th of October, Giza, EgyptWork Experience
Administrative Affairs OfficerFull Time
cairo university
Nov 2009 - Present -15 yrs, 8 months
Egypt , Cairo
- Job Details:Key Responsibilities: Recruitment and Onboarding: o Managed end-to-end recruitment processes, including sourcing, interviewing, and hiring healthcare professionals and administrative staff. o Conducted orientation sessions for new employees, ensuring seamless onboarding and compliance with hospital policies. Employee Relations: o Acted as the primary contact for employee concerns, resolving workplace conflicts and promoting a positive work environment. o Implemented employee engagement programs to enhance job satisfaction and retention. Policy Development and Compliance: o Developed and enforced HR policies in alignment with healthcare regulations and labor laws. o Ensured compliance with accreditation standards, including patient privacy (e.g., HIPAA) and workplace safety. Performance Management: o Facilitated annual performance reviews and feedback sessions with staff and department heads. o Designed and executed training and development programs to improve staff skills and efficiency. Payroll and Benefits Administration: o Oversaw payroll processing and managed employee benefits, including healthcare plans, leave policies, and retirement programs. o Addressed employee queries regarding compensation and benefits promptly. HR Reporting and Analytics: o Maintained accurate employee records and prepared HR reports for management. o Leveraged data-driven insights to improve staffing efficiency and reduce turnover rates
Marketing RepresentativeFull Time
Innovation for marketing crew
Feb 2008 - Oct 2009 -1 yr, 8 months
- Job Details:-Process all correspondence and paperwork related to accounts -Deliver advertising or illustration proofs to customers for approval -Obtain and study information about clients' products, needs, problems, --advertising history, and business practices in order to offer effective sales --presentations and appropriate product assistance. -Attend sales meetings, industry trade shows, and training seminars in order to-gather information, promote products, expand network of contacts, and increase knowledge. -Inform customers of available options for advertisement artwork, and provide samples
Customer Service Agent.Full Time
Americana Group
Jul 2007 - Dec 2007 -5 months
- Job Details:Answer inbound calls as well as assist customers who have specific inquiries Build customer’s interest in the services and products offered by the company Provide personalized customer service of the highest level Update the existing databases with changes and the status of each customer/prospective customer Arrange for the dispatch of products, information packages, brochures etc. to clients and other interested parties Follow up the calls of the client with clerical duties which includes faxing, filling up paperwork, doing checks on credit references as well as liaising with other departments Basic computer knowledge/technological skills- adept in using search tools, browsers and also email features; attaching files to correspondence, utilizing tracking and management features, Dependability to follow instructions as well as take responsibility for their actions and also keep commitments Good social skills and ability to meet tight deadlines Attention to detail and sound knowledge of telephone etiquette.
Education
Bachelor's Degree in social
The Higher Institute of Social WorkJan 2006
Skills
Languages
English
Intermediate