Ahmed Salah El-Sayed
IT Support Specialist – Domain & Event Operations at Ain Shams University Hospitals, Cairo, Egypt
Badr City, Cairo, EgyptWork Experience
IT Support Specialist – Domain & Event OperationsFull Time
Ain Shams University Hospitals, Cairo, Egypt
May 2019 - Present -6 yrs, 3 months
Founder & IT ConsultantFull Time
EVOLUTION for IT Assistance, Cairo, Egypt
Jan 2018 - Dec 2020 -2 yrs, 11 months
Technical Leader – Customer Care & ADSL SupportFull Time
Vodafone ADSL Account, Cairo, Egypt
Jan 2016 - Jan 2018 -2 yrs
Education
Bachelor's Degree in Engineering
Benha unvierstyJan 2000
High School - Thanaweya Amma
ahmed esmat language schoolJan 2000
Skills
- IT Infrastructure & Networking: LAN/WAN setup, cabling, router/switch configuration, TCP/IP troubleshooting
- Hardware Maintenance: Computer and laptop assembly, repair, and preventive maintenance
- Software & Systems: Windows OS, Microsoft Office Suite, domain/user account management
- Security Systems: CCTV installation, configuration, and maintenance
- Customer Support & Training: ADSL technical support, end-user assistance, team training
- Project & Event Support: IT setup and coordination for institutional events and internal projects
- Problem Solving & Leadership: Promoted to leadership roles, managed teams, and resolved complex issues
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Network Administration (NA) Diploma
YAT Learning Center (Microsoft Partner)·2006ICDL Diploma
Benha University·2004Computer Hardware Maintenance Course
Aziz Co., El-Zaytoun (Private Sector)·2002