AM
Ahmed Moustafa
team leader at vodafone egypt
Sohag, EgyptWork Experience
vodafone egypt
Dec 2023 - Present -1 yr, 6 months
Egypt
- Job Details:- leading a team of 9 sales agents to consistently exceed monthly sales targets. - achieved 120%+ of sales targets for multiple consecutive months. - successfully coached a low-performing agent to meet and exceed kpis. - responsible for tracking team performance, providing coaching, and handling escalations.
vodafone egypt
Dec 2019 - Dec 2023 -4 yrs
Egypt
- Job Details:- delivered excellent customer service while achieving and surpassing monthly sales goals. - supported team initiatives and trained new joiners before promotion to team leader.
Skills
Languages
Arabic
FluentEnglish
Intermediate