Ahmed Mostafa

dark store & last mile operations manager

• Job Details:Responsible for daily ops KPIs & SLA of internal operations & logistics 'last mile' teams '100+ employees'.

operations assistant fp. manager

• Job Details:Tracking delivery performance and developing improvement plans to overachieve our delivery targets. Tracking internal operations to raise our inventory accuracy. Train employees to handle high-volume workloads during seasonal rushes. Developed and maintained a knowledgeable and productive team of employees. Manage internal operations teams 'packaging – inventory management'. Manage a team of logistics to have the best performance of delivery associates to achieve SLA % target. Track customer experience whether it was a complaint or customer rating.

procurement & tender engineer

• Job Details:Studied BOQ to obtain information about workloads, specifications, and materials to determine total cost & revenue. Compare list of suppliers offers to apply cost reductions and raw material delivery precision. Maintains partnerships with the whole supply chain to drive regular performance reviews against quality, cost, and delivery. Negotiated vendor payment terms and contract conditions to meet project deadlines and cost requirements. Increased profits through effective client services and vendor negotiations.