AM

Ahmed Mosaad

administrative manager at coca cola -hbc

Egypt

Work Experience

  • administrative manager

    coca cola -hbc

    Mar 2020 - Present -4 yrs, 11 months

    Egypt

    • Job Details:increased customer satisfaction scores by 15% through service improvements. reduced employee turnover by 20% compared to previous years. analyze and review budgets for departments, ensuring alignment with company objectives. that led to 15% reduction in unnecessary expenses across all departments.
  • employee care expert

    coca cola -hbc

    Jul 2016 - Feb 2020 -3 yrs, 7 months

    Egypt

    • Job Details:acted as the primary contact for employees inquiries, complaints. elevated customer satisfaction through effective problem resolution.
  • personnel chief

    coca cola -hbc

    Sep 2012 - Jun 2016 -3 yrs, 9 months

    Egypt

    • Job Details:experience in recruitment and talent acquisition. update all employee records on hris. & files.
  • payroll specialist

    coca cola -hbc

    Jun 2010 - Aug 2012 -2 yrs, 2 months

    Egypt

    • Job Details:ensure pay reviews/absence monitoring/wage queries / are compliant company guidelines.
  • Education

    • Bachelor's Degree in accounting

      Suez Canal University (SCU)

      Jan 1998 - Jan 2001 - 3 yr

    Skills

    • Time Management
    • Problem solver
    • collaborative leader
    • Highly organized
    • work under stress
    • practical
    • enthusiastic
    • Trustworthy

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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