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ahmed khaled khaled

IT Manager

6th of October, Giza, Egypt

Work Experience

  • IT ManagerFull Time

    Orascom investment holding

    Feb 2022 - Mar 2024 -2 yrs, 1 month

    Egypt , Cairo

    • Job Details:•Plan & Migrate on premise IT infrastructure services that include the following: Microsoft AD 2012, Exchange online, SharePoint, MS Team, DHCP, DNS, CA, HP (Server and Storage) VMware, SQL, AD Azure, Intune, MS Entra ID, Cloud App Security, MS Azure Security Center and backup system. •Configure and Manage Microsoft Tenant services MFA, MAM, MDM, DLP and windows Autopilot for company and subsidiary with Microsoft office 365 enterprise, E3, E5 licenses. •Network Troubleshoot Aruba Switches and Aruba Wi-Fi Controller for Access points. •Upgrade & Implement NGFW Fortigate for HQ side to rebuild network security policies. •Promote security awareness within the organization through training and awareness programs. •Review budget planning and processes with top management. •Implement and build new subsidiary companies Orascom pyramids entertainment, OSL and OTL
  • Data Center Senior AdministratorFull Time

    Zulficar and Partners Law Firm

    Oct 2015 - Mar 2021 -5 yrs, 5 months

    Egypt , Cairo

    • Job Details:Design,configure,deploy and maintain the state enterprise System and Security Infrastructure. Evaluates, Performs Planning and implementation of software and hardware upgrades. Troubleshooting and Escalating issues with vendors including proactive problem resolution and complex problem analysis as necessary to ensure Data protection of clients. Maintained Network Security standards and escalation of situations requiring urgent attention. Vendors: PaloAlto, Symantec , Kaspersky, Fortinet. Forcepoint, F5, Cisco and other. Security Technologies :Next Generation Firewalls ,Email gateways, Sandbox ,WAF ,SIEM solution, WEB/Email Threat Isolators,2 factor authentcation ,vulnerability scanning and Advanced threat protection. High level of experience in Mail Gateways with different vendors (Fortimail,Force point,Symantec messaging Gateway,Barracuda, Kaspersky, Cisco Iron port and sophos) on premise,cloud and hybrid scenarios System Area: Microsoft Active directory, exchange 2013/2016 cloud,on premise and hybrid , DHCP, DNS, SCOM, file server,WSUS, certificate authority , Manage Engine, spiceworks,SolarWinds,Citrix (VDI, XenApp, XenMobile and share file), MDM (Airwatch and Mobileiron), backup solutions, Vcenter , NLB ,clustering,HP enclosure/onboard/virtual connect/ILO, Hyper-V and ESX. Writing complex scripts for auditing and investigations messaging services.
  • Summit Technology Solutions

    • Senior IT Services ConsultantFull Time

      Apr 2014 - Apr 2015 -1 yr

      Egypt , Cairo

      • Job Details:• Technical consultations for presales & engineers teams during projects and tenders. • Capacity planning, Hiring and budgeting. • Level 3 supporting remote sites for onsite engineers. • Maintain and develop STS customers. • Manage Global accounts to deliver security devices. • Typing contracts for outsourcing and managed services. • Manage several critical cases with L2/3 MS,HP and Symantec team
    • Senior infrastructure engineerFull Time

      Apr 2011 - Apr 2014 -3 yrs

      Egypt , Cairo

      • Job Details:• Manage and Migrate IT infrastructure services that include the following: • Microsoft: AD 2008/2012,Exchange 2010/2013,DHCP,DNS,CA,SCOM 2007/2012,SCCM2012,DPM 2012,SQL 2008/2012,VMM 2012,Hyper V 2008/2012,Lync 2010. • HP: HP blade/DL servers, storage, tape library, SIM, IRS, HP one view. • Typing documentation including current and new infrastructure services (hardware and • software) • Documenting quarterly presentation with clarity and issuing findings with effective recommendations to the top management.
  • System engineerFull Time

    ITS (ZAIN telecommunication)

    Jan 2010 - Jan 2011 -1 yr

    Egypt , Giza

    • Job Details:• Worked with the corporate transition team to move 80% of operations Zain telecommunication Middle East and Africa to global delivery center in Egypt (Zain Ghana, Nigeria, Kenya, KSA and Etisalat Nigeria. • Defined audit policies to manage compliance with access requirements related to IT and mobile networks. • HP satellite software modules (OMU, NNM, UCMDB, PI, SD, SA and SIM) largest Monitoring solution in Middle East. • Troubleshoot IT infrastructure issues to different services.
  • Education

    • Bachelor's Degree in Communications Engineering

      Arab Academy for Science, Technology and Maritime Transport (AAST)

      Jan 2001 - Jan 2006 - 5 yr

    • High School - Thanaweya Amma

       Kawmeyet El Zamalek English Language

      Jan 2001 

    Skills

    • Fortigate Firewall
    • Microsoft Office 365
    • Networking
    • Palo Alto
    • Microsoft SCCM
    • Microsoft Exchange Server
    • Hyper-V
    • HP & Micorsoft
    • VM,hyper V

    Languages

    • Arabic

      Fluent
    • English

      Advanced

    Training & Certifications

    • MCSE

      Micosoft·2007
    • MCSE

      Micorsoft·2007
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