Ahmed hosam

Sales Person at soudy for men's wear

Cairo, Egypt

soudy for men's wear

Jan 2023 - Present -1 yr, 5 months

Egypt

Job Details:greeting customers and offering assistance in a friendly and professional manner. understanding customer needs and helping them find suitable clothing items and accessories. providing detailed information about products, including sizes, fabrics, and prices. upselling and cross-selling products to maximize sales. maintaining store cleanliness, organization, and merchandise presentation. processing sales transactions using the point-of-sale (pos) system accurately. handling customer returns and exchanges according to store policy.

vodafone egypt

Aug 2021 - Dec 2022 -1 yr, 4 months

Egypt

Job Details:communicate with the clients and receive their problems and inquiries. solve the client’s problems with handling to make them satisfied with dealing with vodafone. collaborating with internal teams to improve the overall customer experience based on feedback. preparing regular reports on recurring issues and customer satisfaction levels. guiding customers on how to use products or services, including sending manuals or video tutorials.

Bachelor's Degree in business administration
Ain Shams University (ASU)
Jan 2019 - Jan 2023 - 4 yr