Ahmed Gamal Taha

first-mile supervisor

• Job Details:Facilitated effective communication and collaboration across all operations departments. Monitored and analyzed KPIs for first mile operations in Egypt, to ensure target achievement. Supervised daily operations, applying leadership and problem-solving skills to optimize team performance and streamline workflows. Mentored junior staff, providing guidance, industry expertise, and constructive performance feedback. Collaborated with marketing and business teams to forecast customer orders and partnered with finance to develop a six-month operations plan (OP1 & OP2). Oversaw inbound and outbound logistics, including shipment tracking, transportation coordination, and compliance with shipping documentation and customs regulations. Managed and monitored local and international shipments, ensuring accurate tracking of incoming and outgoing goods. Partnered with freight forwarders, couriers, and cross-functional teams to ensure on-time, cost-effective deliveries. Assisted in customs clearance processes, ensuring adherence to import/export regulations and minimizing delays.

area manager h&b

• Job Details:Launched and scaled the heavy & bulk (H&B) category in Egypt, overseeing inbound and outbound operations. Directed operational teams to achieve productivity and quality standards while reducing costs. Built and maintained vendor partnerships, improving service levels and increasing repeat business. Transformed underperforming teams into high-performing units through coaching and strategic leadership. Standardized H&B operations during the sunrise phase, ensuring compliance with Amazon SOPs.