
Ahmed Hassan Besheer
Director of Operations and Administration
6th of October, Giza, EgyptWork Experience
Director of Operations and AdministrationFull Time
Horus Public Transport Group
Jun 2021 - Present -4 yrs
Egypt , Sohag
- Job Details:• initiate the first public transportation project in Upper Egypt with 100 Buses ( 28 Passengers ). Operate The public Transport Buses In Sohag Governate with 78 Buses . Operate A Governates Buses ( Sohag – Cairo – Hurghada – Menyia – Qena – Alexandreya ) with 10 Buses ( 49 Passengers ). • State the Business plan , Break even , P&L study for the project . • Initiate the ITS system on the project (Tracking , Ticketing , Security Cameras , WIFI , ……. ) for all buses . • Recruit the Drivers and train them with internal KPI’s . • Recruit the Stuff and train them with the Internal KPI’s. • Provides leadership and decision making • Ensure to have safety, efficiency and profitable Management • Represent the company in a positive image with employees, customers and the community • Always performs in a safe and ethical manner to achieve financial success • Ensure the quality management system procedures and processes are implemented and maintained; oversee productivity, quality, and safety in accordance with company needs and customer requirements • Provides strength in operations management including strong logistical planning skills, management experience, awareness of all facets of the operation, an understanding of profit and loss issues, and a common-sense approach to getting things done. • Provide accurate and timely submission of key quality, financial, and safety report. • take corrective action as necessary in a timely manner and in accordance with company policy • Conducts facility evaluations. When necessary makes recommendations for improvement to existing facilities or identifies alternative locations that will accommodate business needs. • Demonstrates good presentation skills and the capability of maintaining a high level of visibility in all respects, including interacting with staffs, clients and community organizations • Reduced and controlled expenses by overseeing and keeping tight control of daily expenses. • Processed all salary changes stemming from merit increases, promotion, bonuses and pay adjustments. • Solving the drivers' work problems to provide the clients with perfect service. • Following the Q.C. team to ensure the quality of all vehicles and chauffeurs every shift. OPERATIONS & FLEET GENERAL MANAGER Al Faris Al Dahaby Limousine Company, Dubai, UAE / Aug 2017 – MAR 2020 • Provides leadership and decision making • Ensure to have safety, efficiency and profitable Management • Represent the company in a positive image with employees, customers and the community • Always performs in a safe and ethical manner to achieve financial success • Oversee the daily operations including processes, reporting, improvements, and personnel • Ensure the quality management system procedures and processes are implemented and maintained; oversee productivity, quality, and safety in accordance with company needs and customer requirements • Provides strength in operations management including strong logistical planning skills, management experience, awareness of all facets of the operation, an understanding of profit and loss issues, and a common-sense approach to getting things done. • Provide accurate and timely submission of key quality, financial, and safety report. • Take corrective action as necessary in a timely manner and in accordance with company policy • Conducts facility evaluations. When necessary makes recommendations for improvement to existing facilities or identifies alternative locations that will accommodate business needs. • Demonstrates good presentation skills and the capability of maintaining a high level of visibility in all respects, including interacting with staffs, clients and community organizations • Reduced and controlled expenses by overseeing and keeping tight control of daily expenses. • Balanced batch summary reports for verification and approval. • Hire and oversee training for a new employee. • Processed all salary changes stemming from merit increases, promotion, bonuses and pay adjustments. • Recruited and interviewed applicants for chauffeurs, reservations and dispatch and Q.C. personnel. • Following the RTA's KPI for limousine service. • Following all Dubai's events to participate with limousine service. • Solving the drivers' work problems to provide the clients with perfect service. • Following the Q.C. team to ensure the quality of all vehicles and chauffeurs every shift.
Operation and Fleet General ManagerFull Time
Al Faris Al Dahaby Limousine
Aug 2017 - May 2020 -2 yrs, 9 months
Education
Master's Degree in Business Administration ( Training And Development
Camp Lake UniversityJan 2015
B.A - English Literature and History in English
Mansoura UniversityJan 1995 - Jan 1999 - 4 yr
Achievements
Best Dispatch Supervisor- RTA - 2010 Best Suggestions- RTA. Best Manager- Cars Taxi Group. Initiative of International Drivers Sports Day. Initiative of public transportation in Sohag - Egypt.
Skills
- Operations Management
- Fleet Management
- Transportation Management
- Training Management
- Microsoft Office
- MBA
- Administrative Affairs
- Communication
- ITIL
- Continuous Improvement
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Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
ISO 9001 / 2015
TUV·2017ICDL
RTA·2014Leadership Skills
2013Supervision Skills
RTA·2011Communication skills
2010