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ahmed gharib ali

Customer Service Agent at Exceed

Giza, Giza, Egypt

Work Experience

  • Customer Service AgentFull Time

    Exceed

    May 2020 - Present -5 yrs, 2 months

    Egypt , Cairo

    • Job Details:handle our customer queries, orders and resolving their problems with professional ways as per company policy to achieve full satisfaction to our customer
  • guest service agentFull Time

    Dusit Thani LakeView Cairo

    Sep 2013 - Mar 2020 -6 yrs, 6 months

    Egypt , Cairo

    • Job Details:I am guest service agent at dusit thani lakeview hotels meet and assist all guest ,handle all needs and inquires inside hotel and outside hotel with professional way to achieve full satisfaction for them and exceed it if i can.
  • customer service agentFull Time

    Link Dot Net

    Feb 2012 - Aug 2013 -1 yr, 6 months

    Egypt , Cairo

    • Job Details:handle all customers inquires, problems and service requests with professional way.
  • Bell manFull Time

    Grand Hyatt Cairo

    Jun 2010 - Jan 2012 -1 yr, 7 months

    Egypt , Cairo

    • Job Details:Meet and assist guest with professional ways.
  • Education

    • bsc in hotelmanagment

      Helwan University

      Jan 2004 - Jan 2008 - 4 yr

    • High School - Thanaweya Amma

      el sa'adeya secondry school

      Jan 2005 

    Skills

    • Customer Service
    • guest relations
    • Tourism
    • Communication
    • Microsoft Word
    • Microsoft Office
    • Sales

    Languages

    • Arabic

      Fluent
    • English

      Advanced
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