Basic Info

Ahmed Zahran

5 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Sales supervisor and LOB Director at Teleperformance Egypt

Experience Details

Sales supervisor and LOB Director

Operations/Management, Administration, Customer Service/Support

Manager

N/A


Company Details

Teleperformance Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Outsourcing/Offshoring , Consumer Services

Www.teleperformance.com.eg

May 2013 to present (4 years 3 months)
Business Analyst at Teleperformance Egypt

Experience Details

Business Analyst

Analyst/Research

Experienced (Non-Manager)

N/A


Company Details

Teleperformance Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Sep 2016 to present (11 months)

Education

Technical Diploma in Business and Data Managment

Education Details

Technical Diploma

Business and Data Managment

Information Technology Institute (ITI), Egypt

B / Very Good / 75 - 85%

- types of organizations. - fundamentals of Corporate Management - Business and Data Analysis - fundamentals of financial management

N/A

Information Technology Institute (ITI)
2009 - 2010
Bachelor's Degree in English literature

Education Details

Bachelor's Degree

English literature, Translation and linguistics

Assiut University, Egypt

C / Good / 65 - 75%

N/A

N/A

Assiut University
2006 - 2010

Certifications

ICDL
Feb 2010

Certificate details

ICDL

Feb 2010

95 out of 100

N/A

N/A

Oxford Institiute

N/A

STEPS
Jan 2015

Certificate details

STEPS

Jan 2015

84% out of 100%

N/A

N/A

TP University

STEPS ( Success through enhancing people's Skills ) is a course designed by Teleperformance Golbal university to study :
Managment , Quality Assurance basics, and corporate finance fundamentals.

Training and Courses

Training/Course Details

Sales and Negotiation skills

Dec 2010

American Academy

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAnalysis / Attention To DetailesBusiness AnalystBusiness And Data ManagmentConsumer ServicesCustomer ServiceEnglish LiteratureICDLLeadershipLearningManagementOffshoringOutsourcingPlaying FootballPoetryReadingResearchSTEPSSales / Customer Service / Quality AssuranceSales And Negotiation SkillsSales Supervisor And LOB DirectorSupportTelecommunicationsTeleperformance EgyptTranslation And LinguisticsWriting

Self-assesed Skills

Fields of Expertise

Sales / customer service / Quality Assurance

Sales / customer service / Quality Assurance

: Expert

: Extreme - I love it!

:

5-7 years

Management

Management

: Advanced

: Extreme - I love it!

:

3-5 years

Analysis / attention to detailes

Analysis / attention to detailes

: Advanced

: Extreme - I love it!

:

1-3 years

Online Presence

https://www.linkedin.com/in/ahmed-zahran-0b69a7b5/

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