profile-img

Ahmad Fouad Ahmad

EMEA DS Support Engineer at Microsoft

Obour City, Cairo, Egypt

Work Experience

  • EMEA DS Support EngineerFull Time

    Microsoft

    Oct 2022 - Present -2 yrs, 9 months

    • System Team LeaderFull Time

      Egyptian Liquefied Natural Gas (ELNG)

      May 2019 - Oct 2022 -3 yrs, 5 months

      Egypt , Cairo

      • Job Details:• Configure and administrate Egyptian LNG Datacenter equipment’s, HP BladeSystem C7000 and C3000 Enclosure, and (VMware Datacenter servers ESXI). • Manage and maintain VMware ESXi 6.0.0 for 2 Vcenter, 2 Datacenters, 8 Hosts, 90 Vms. • Manage and Administrate Windows 2012, Active Directory, DHCP and DNS. +30 Servers and +600 clients. • Manage and troubleshoot Microsoft Exchange server 2013 10 servers for two sites. • Managing and operating Microsoft System Center 2012. • Managing and troubleshoot Skype For Business 2015. • Manage KEMP NLP for Exchange 2013. • Print Server 2012 and Print Manager Plus for monitoring print service. • Monitoring the active directory using manage engine auditing tools (Ad Audit-Ad Manage) and Manage Engine Exchange reporter. • Monitoring Vmware datacenter using VeeamOne. • Monitoring HP blade System by HP One-View. • Monitoring tools Callisto.
    • System Team LeaderFull Time

      57357 Children's Cancer Hospital - Egypt

      Nov 2016 - May 2019 -2 yrs, 6 months

      Egypt

      • Job Details:• Manage and troubleshoot Exchange 2013, 5 servers (3MB & 2 CAS) on virtualization Esxi 5.6. • Administrate 3500 mailboxes and about 300 distribution groups. • Manage antispam sonic wall for exchange 2013. • Office 365.. • SCOM for monitoring exchange. • Exchange Manage Engine, for reporting exchange. • Administrate office 365 for 300 users enterprise account, Mailbox, skype for business, SharePoint, one drive and yammer. • Upgraded Lync 2013 to Skype for business. • Manage and troubleshoot 5 servers’ Active directory 2012 in three side and one server child. • Manage Active directory audit manage engine. • Manage Right fax server. • Manage portal SMS server.
    • Senior System AdministratorFull Time

      universal group

      Apr 2012 - Nov 2016 -4 yrs, 7 months

      Egypt

      • Job Details:•Managing virtualization environment Hyper-V 2012 and Esxi 5.5. •Migrated Microsoft infrastructure from physical to virtual. •Managing and troubleshooting Domain controller 2012 and additional domain 2012controller with DNS & DHCP. •Managing and troubleshooting Exchange 2010 on Hyper-V 4 server (2 MB & 2 HCAS) protected with antispam Kaspersky. •Managing and administrating HA FortiGate, Kaspersky antivirus server. •Managing and troubleshooting TMG server with its all permissions rules, publishing sites, creating rules for group users access limited internet and creating daily reports. •Design, implementing, installation and troubleshooting SharePoint 2010. •Installing, manage and troubleshooting FTP server and published it during FortiGate. •Design and configure File Server and manage its security, permissions and quota. •Installing, manage and troubleshooting Remote application and Desktop Connection web access. •Manage and monitor Backup server Symantec backup exec & DPM. •Work with server models HP Proliant G6, G7, G8. •Monitor, manage UPS APC system for server room. •Planning and create IT Policy and procedures •Create inventory for all IT items (PC, monitors, Laptop, Printers, Switches, etc)
    • Education

      • Bachelor's Degree in Computer

        Suez Canal University (SCU)

        Jan 1999 - Jan 2003 - 4 yr

      Skills

      • Active Directory
      • Infrastructure
      • Microsoft Windows
      • Exchange
      • Microsoft Infrastructure
      • SCCM
      • Skype For Business
      • vmware virtualization
      • Microsoft Office 365
      • HP Computing Servers
      View More

      Languages

      • English

        Advanced

      Training & Certifications

      • MCSE Messaging

        Microsoft Partner ·2014
      • MCSE 2012

        2014
      • MCSA

        2009
      • MCSE

        2009
      • MCP

        2009
      • MCTS

        2009
      Share this Profile