Basic Info

Ahmed Aly

2 years

Cairo Governorate, Egypt

Bachelor's Degree

Senior Management

Work Experience

Senior Technical support Engineer at Alshaya

Experience Details

Senior Technical support Engineer

IT/Software Development

Experienced (Non-Manager)

iam responsible for all our retails stores servers
our application we use there
MYSQL print servers clamav anti virus
nagios monitoring system


Company Details

Alshaya

Cairo, Egypt

More than 1000 employees

Retail

N/A

Feb 2016 to present (10 months)
Internet call center representative at Vodafone

Experience Details

Internet call center representative

Customer Service/Support

Experienced (Non-Manager)

call center representative
phiscal issues on adsl modems
port forward
mail issues on smart phones
android blackberry and ios
3g routers and modems


Company Details

Vodafone (multinational)

Egypt

More then 1000 employees

Consumer Services

N/A

Feb 2013 to Oct 2014 (1 year 8 months)
Reserve officer at Egyptian army

Experience Details

Reserve officer

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Egyptian army

Egypt

N/A

Security and Surveillance

N/A

Oct 2010 to Oct 2012 (2 years)
Sys admin at Mounfia univeristy

Experience Details

Sys admin

IT/Software Development

Entry Level

N/A


Company Details

Mounfia univeristy

Egypt

N/A

Higher Education

N/A

Aug 2009 to Dec 2009 (4 months)

Achievements


support second line adsl and icare in vodafone egypt add some ideas to enhance our system

Education

Bachelor's Degree in information technology

Education Details

Bachelor's Degree

information technology

Faculty of Computers and Information, Egypt

Not specified

N/A

N/A

Faculty of Computers and Information
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el shohda

Egypt

2004

A / Excellent / 85 -100%

N/A

el shohda
2004

Certifications

ccna
Dec 2012

Certificate details

ccna

Dec 2012

N/A

N/A

N/A

N/A

rhcsa
Dec 2013

Certificate details

rhcsa

Dec 2013

N/A

N/A

N/A

N/A

RHCE
Feb 2015

Certificate details

RHCE

Feb 2015

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

ccna

Jul 2006

computers and information

N/A

This profile is fresh!
Last update 11 days ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationArabicCcnaCiscoConsumer ServicesCustomer ServiceEnglishFishingFootballHigher EducationITInformation TechnologyInnovativeInternetInternet Call Center RepresentativeLeaderLinuxMicrosoft VisioNetworksOrganizerRHCEReal MadridReserve OfficerRetailRhcsaSecurity And SurveillanceSenior Technical Support EngineerSocialSoftware DevelopmentSupportSupportiveSwimmingSys AdminVMWareVodafone

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Intermediate

: Advanced

: Intermediate

Tools and Technologies

Microsoft Visio

Microsoft Visio

: Intermediate

: Medium

:

Less than 1 year

Linux

Linux

: Intermediate

: High

:

Less than 1 year

Cisco

Cisco

: Intermediate

: High

:

1-3 years

VMWare

VMWare

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Networks

Networks

: Intermediate

: High

:

Less than 1 year

administration

administration

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Organizer, Innovative, Social, Supportive

Online Presence

https://www.facebook.com/eng.ahmed.aly1/

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