Basic Info

Ahmed abdulatef

1 year

Sharqya, Egypt

Bachelor's Degree

Experienced

Work Experience

Sales specialist at Mobile shop

Experience Details

Sales specialist

Sales/Retail

Experienced (Non-Manager)

sell retail products, goods and services to customers. work with customers to find what they want, create solutions and ensure a smooth sales process. work to find new sales leads, through business directories, client ...

required qualifications :
Assertiveness And Self-Confidence
Communication Strategies
Creative Problem Solving
Developing Creativity
Digital Citizenship
Entrepreneurship
Interpersonal Skills
mLearning Essentials
Negotiation Skills
Personal Branding
Project Management
Telework And Telecommuting
Time Management


Company Details

Mobile shop

Cairo, Egypt

More than 1000 employees

Retail, Information Technology Services, Electronics and Semiconductors

N/A

Oct 2015 to present (1 year 2 months)
Customer service representative at Ecco - mobily

Experience Details

Customer service representative

Customer Service/Support

Entry Level

Determines requirements by working with customers.

Answers inquiries by clarifying desired information; researching, locating, and providing information.

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information; completing transactions; forwarding requests.


Company Details

Ecco - mobily (multinational)

Cairo, Egypt

101-500 employees

Consumer Services

http://www.eccooutsourcing.com/

Jan 2015 to Aug 2015 (7 months)

Education

Bachelor's Degree in mangement information system

Education Details

Bachelor's Degree

mangement information system

Higher Technological Institute 10th of ramadan city, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Higher Technological Institute 10th of ramadan city
2010 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el tagrebya language school

Egypt

2009

A / Excellent / 85 -100%

N/A

el tagrebya language school
2009

Training and Courses

Training/Course Details

ICDL

Mar 2010

higher technological institute

N/A

Training/Course Details

hr

Sep 2010

GASCO Company

N/A

Training/Course Details

information techgnology departement

Sep 2012

eastern delta electricity company

N/A

Training/Course Details

excel financial

Sep 2013

eastern delta mills company

N/A

Training/Course Details

sales

Jan 2015

BREGO company

N/A

Training/Course Details

communication skills

Dec 2014

fekr center

N/A

Training/Course Details

customer service

Dec 2014

over the internet

N/A

This profile is not updated!
Last update more than 3 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness DevelopmentCommunication SkillsCommunicatorConsumer ServicesCreativeCustomer ServiceCustomer Service RepresentativeDrivingEcco - MobilyElectronics And SemiconductorsEnglishExcel FinancialFishingHard WorkerHrICDLInformation Techgnology DepartementInformation Technology ServicesMangement Information SystemMusicPlaying ChessPresenterProblem SolverRetailSalesSales SpecialistSupportSwimmingTraveling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Key Skills

Communicator, Hard worker, Presenter, Creative, Problem Solver

Online Presence

golden_eagle173@yahoo.com

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