AA
AFKAR AFKAR
Technical Support Representative at We Telecom
EgyptWork Experience
Technical Support Representative
We Telecom
Nov 2023 - Present -1 yr, 8 months
Egypt
- Job Details:Providing technical support and troubleshooting internet connectivity issues. Handling customer inquiries and ensuring satisfaction. Documenting and analyzing recurring technical issues. Coordinating with internal teams to resolve critical cases.
Education
Bachelor's Degree in Business Information Systems
Tanta UniversityJan 2023
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Data Analysis
- Business Information Systems Management
- Banking Operations & Financial Services
- Project Management & Process Optimization
- IT support & Troubleshooting
- Leadership
- Teamwork
View More
Languages
Arabic
FluentEnglish
FluentFrench
Intermediate