Basic Info

Ahmed Ezz ElDin

5 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Support Representative at Teleperformance

Experience Details

Customer Support Representative

Customer Service/Support

Experienced (Non-Manager)

Customer Service Representative in Expedia.ca Project


Company Details

Teleperformance (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications, Consumer Services

www.teleperformance.com

May 2014 to present (2 years 7 months)
English Teacher at Middle East International School

Experience Details

English Teacher

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

Middle East International School

Egypt

N/A

Education

N/A

Sep 2015 to Oct 2015 (1 month)
Sales & Service Staff Member at Alef Bookstores

Experience Details

Sales & Service Staff Member

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Alef Bookstores

Cairo, Egypt

N/A

Retail

www.alefbookstores.com

Jan 2014 to Jun 2014 (5 months)
Assistant Photographer at Louay's Vision

Experience Details

Assistant Photographer

Creative/Design/Art

Entry Level

N/A


Company Details

Louay's Vision

Cairo, Egypt

N/A

Photography

N/A

Oct 2013 to Nov 2013 (1 month)
Customer Service Agent at Americana Group

Experience Details

Customer Service Agent

Customer Service/Support, Hospitality/Hotels/Food Services

Experienced (Non-Manager)

Pizza Hut Customer Service Agent


Company Details

Americana Group

Cairo, Egypt

More then 1000 employees

Food and Beverage Production

N/A

Aug 2012 to Sep 2013 (1 year 1 month)
Database Coordinator (volunteer) at Educate-Me Organisation

Experience Details

Database Coordinator (volunteer)

Education/Teaching, Administration, Training/Instructor

Entry Level

N/A


Company Details

Educate-Me Organisation

Cairo, Egypt

N/A

Non-Profit Organizations, Education

http://educateme-egypt.org

May 2012 to Jul 2012 (2 months)
Accountant (intern) at Qarun Petroleum

Experience Details

Accountant (intern)

Accounting/Finance

Student

N/A


Company Details

Qarun Petroleum

Cairo, Egypt

N/A

Oil and Gas

N/A

Aug 2011 to Sep 2011 (1 month)
Labourer at Americana Group

Experience Details

Labourer

Hospitality/Hotels/Food Services

Entry Level

in KFC restaurants chain


Company Details

Americana Group

Cairo, Egypt

More then 1000 employees

Food and Beverage Production

N/A

Feb 2011 to Jul 2011 (5 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting, Business Administration

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Elwehda Expremintal School

Egypt

2008

B / Very Good / 75 - 85%

N/A

Elwehda Expremintal School
2008

Training and Courses

Training/Course Details

Introduction to Marketing

Apr 2016

Wharton School of Business, University of Pennsylvania

N/A

Training/Course Details

Digital Marketing

Nov 2016

University of Illinois at Urbana-Champaign

N/A

Training/Course Details

The Marketing Plan

Nov 2016

IE Business School

N/A

This profile is fresh!
Last update 3 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountantAccountingAdaptiveAdministrationAssistant PhotographerBusiness AdministrationBusiness DevelopmentCommunicatorConsumer ServicesCreativeCustomer ServiceCustomer Service AgentCustomer Support RepresentativeDatabase CoordinatorDesignDigital MarketingEducationEnglishEnglish TeacherExcelFinanceFlexibleFood And Beverage ProductionFood ServicesHard WorkerHospitalityHotels & LodgingInsuranceIntroduction To MarketingLabourerMarketingNon-Profit OrganizationsOil And GasOrganizerPhotographyRetailSalesSales & Service Staff MemberSupportTeam PlayerTelecommunicationsTeleperformanceThe Marketing PlanTicketing System

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Ticketing System

Ticketing System

: Intermediate

: High

:

Less than 1 year

Excel

Excel

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service

Customer Service

: Advanced

: High

:

3-5 years

Ticketing System

Ticketing System

: Intermediate

: High

:

Less than 1 year

Hotels & Lodging

Hotels & Lodging

: Intermediate

: Medium

:

Less than 1 year

Marketing

Marketing

: Beginner

: Extreme - I love it!

:

Less than 1 year

Accounting

Accounting

: Little knowledge

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Hard worker, Organizer, Flexible / Adaptive, Team Player

Online Presence

https://eg.linkedin.com/in/ahmed-ezz-eldin-165a83104http://www.facebook.com/aybakz

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