Basic Info

Ahmed El Sayed

8 years

Alexandria, Egypt

Bachelor's Degree

Manager

Work Experience

Senior System Administrator at Crossworkers

Experience Details

Senior System Administrator

IT/Software Development

Experienced (Non-Manager)

Key Contributions:
 Responsible for information technology in the office of Egypt and Denmark
 Responsible for installation/configuration, rebuilding new/existing servers, configuring systems software,
hardware, services, settings, directories, storage, etc. in accordance with standards and
project/operational requirements. Apply operating system patches, upgrades on a regular basis, upgrading
administrative tools and utilities.
 Researched and recommended technologies that can integrate into the existing environment, to add
automation and leverage resources and provide economies of scale.
 Performing daily system monitoring, verifying the integrity and availability of all hardware, server
resources, systems and key processes, reviewing system and application logs, and verifying completion of
scheduled jobs such as backups.
 Provide operational second-level support for other team members and development team regarding
infrastructure projects, software deployments, applying patches, database and application cloning.
 Responsible for operation of internal data center and privet cloud.
 Architected, installed and maintained Windows 2003, 2008 and 2012 server solutions for both production and development environments.
 Investigated new technologies, software, patches, and security packages, which will improve system performance and systems administration procedures.
 Microsoft SQL Database Admin role (Administration, Monitoring, Performance Tuning, and Backup).
 Monitored system and network activity to quickly detect any problems related to system security, performance, or system failures in a timely fashion Whether internal servers or private clouds
 Configuration and maintenance of SonicWALL firewall
 Managing and maintain different kind of storage (DAS, NAS, ISCSI and SAN)
 Planning and configure disaster recovery plan using Veeam Backup & Replication and IBM Tivoli Storage Manager
 Configure, design and support the overall VMware environments and related storage systems
 Troubleshoot ESX Server and Virtual machine related performance issues

Projects:
 Microsoft Partnership: Planning and coordination to earn Microsoft Silver partnership then upgrade it to Gold partnership in the same year
 Migrate Exchange to Office 365: Planning and Migrating On-Premises Microsoft Exchange Server 2010 to Office 365 Enterprise (E3)
 Moving to Microsoft Azure: design and planning to move all productions servers from privet cloud to Microsoft Azure
 Moving to new office: lead the moving process and design local network, server room, meeting rooms, attendance and door access, telephone system, wireless network and internet solutions.
 HelpDesk Ticketing System: implement ticketing system by osTicket to help the IT specialist to manage the support tasks
 Pre-WiMAX: panning and implement WIMAX as a main internet connection with local loop backup
 ESXI Upgrade: upgrading 8 ESXI hosts from version 5, 5.1 and 5.5 to version 6
 Restructure the office network: design and implement network VLANs in Denmark Office


Company Details

Crossworkers

Cairo, Egypt

11-50 employees

Computer Software

N/A

Mar 2014 to present (2 years 9 months)
Information Teachnology at Technology For Improved Learning Outcomes ( USAID Program )

Experience Details

Information Teachnology

Project/Program Management

Experienced (Non-Manager)

Key Contributions:
 Providing Technical support for TILO Team and analyzing their technology solutions needs.
 Set up and maintain Active directory and network infrastructure and administration of network servers “Web, SQL, DNS, DHCP, ISA, Printing and file servers inside the main office and in the other 7 government’s offices.
 Set up, implement and maintain network security “software and hardware Firewall”.
 Implementation and documentation of disaster recovery plan and offsite storage of backed up data.
 Test connectivity and ensure proper configuration of the network.
 Set up network services, printers, back up, antivirus system, critical patch deployment.
 Monitor and supervise the correct functioning of the network.
 Oversee contractors installing and assistance related to schools network implementation and hardware and software maintenance services in all of project Egyptian governorates.
 Assist in monitoring network performance and providing technology support to TILO schools, including technology in expansion schools.
 Testing the new software and equipment before applying at schools
 Work with the TILO Training Team and Digital Resources team in activities related to the implementation and set up of the proposed technology model.
 Travel to schools across governorates to review contractor performance and act as TILO quality assurance engineer.

Projects:
 Intel Classmate PC: redesign the intel model for classmate PC to fit with Egyptian schools environment and get intel approval to implement it.
 Stabilizer’s installation: lead the planning and implementation as project manager to install electricity stabilizer for more than 40 schools in 6 governorates.
 IBM Reading Companion: coordinate with IBM engineers to test and implement IBM reading companion in Egypt.
 Internet Connectivity: design infrastructure model to use it to install internet connectivity for 400 schools and follow up the installation process
 Closing Project: planning the closing process with management to fit the deadline of the project
 Internet Report: create report includes the project experience in delivering the internet to the Egyptian schools, statistic for installation process, installation problems, status after a year later of installation and finally recommendations


Company Details

Technology For Improved Learning Outcomes ( USAID Program )

Egypt

N/A

Education

N/A

Feb 2009 to Sep 2013 (4 years 7 months)
System Administrator at Alexandria Fiber AFCO

Experience Details

System Administrator

IT/Software Development

Experienced (Non-Manager)

 Administrator for active directory with 150 computer and 230 user account.
 Manage and maintain the necessary policies.
 Manage and troubleshoot Microsoft Exchange server with 200 mail boxes.
 Manage the backup and the necessary user's permissions for File Server.
 Manage and maintain Fax Server.
 Manage and maintain Print server includes 25 printers with the necessary user's print permissions.
 Manage and maintain network has a 40 switches
 Manage and maintain Pro Curve switches with fiber cables.
 Troubleshoot the sight PC’s through either visit or remote desktop assistance.
 Support DCS System (Centum 3000)
 Install switches and cables 'ftp stp utp cat5 cat6'
 Troubleshoot mobility devices like pocket pc's and laptops.
 Manage the IT documents as per Aditya Birla Group guide line
 Participate in the World Class program.


Company Details

Alexandria Fiber AFCO

Egypt

N/A

Chemicals

N/A

Aug 2007 to Jan 2009 (1 year 5 months)

Education

Faculty Of Arts in Arabic Language

Education Details

Faculty Of Arts

Arabic Language

Alexandria University, Egypt

C / Good / 65 - 75%

N/A

N/A

Alexandria University
1998 - 2005

Certifications

Certificate details

VMware Certified Associate - Cloud (VCA-Cloud)

Nov 2013

N/A

N/A

N/A

N/A

Certificate details

VMware Certified Associate - Data Center Virtualization (VCA-DCV)

Nov 2013

N/A

N/A

N/A

N/A

Certificate details

Microsoft Certified Solutions Associate (Windows Server 2012)

Jan 2014

N/A

N/A

N/A

N/A

Certificate details

Server Virtualization with Windows Server Hyper-V and System Center Specialist

Feb 2014

N/A

N/A

N/A

Microsoft

N/A

Certificate details

Microsoft Certified Solutions Associate (Office 365)

Dec 2014

N/A

N/A

N/A

N/A

Training and Courses

CCNA at Ofok
Nov 2010

Training/Course Details

CCNA

Nov 2010

Ofok

N/A

Training/Course Details

Sun Solaris System Admin

Feb 2011

Ofok

N/A

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Last update 2 days ago.

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Profile Skills and Keywords

AnalyticalArabicArabic LanguageBusiness-orientedCCNAChemicalsComputer SoftwareEducationEnglishHard WorkerITInformation TeachnologyInformation TechnologyMicrosoft Certified Solutions Associate (Office 365)Microsoft Certified Solutions Associate (Windows Server 2012)Network AdministrationNetworkingOrganizerProblem SolverProgram ManagementProjectSenior System AdministratorServer Virtualization With Windows Server Hyper-V And System Center SpecialistSoftware DevelopmentSun Solaris System AdminSystem AdminSystem AdministratorVMware Certified Associate - Cloud (VCA-Cloud)VMware Certified Associate - Data Center Virtualization (VCA-DCV)Windows Server 2008

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Fluent

: Advanced

Tools and Technologies

Networking

Networking

: Expert

: Extreme - I love it!

:

5-7 years

Network Administration

Network Administration

: Expert

: Extreme - I love it!

:

3-5 years

Windows Server 2008

Windows Server 2008

: Expert

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Information Technology

Information Technology

: Expert

: Extreme - I love it!

:

5-7 years

System Admin

System Admin

: Expert

: Extreme - I love it!

:

5-7 years

Key Skills

Analytical, Business-oriented, Hard worker, Organizer, Problem Solver

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