Basic Info

Ahmed el melegy

5 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

IT Manager at IMAGE Group

Experience Details

IT Manager

IT/Software Development, Installation/Maintenance/Repair

Manager

Key responsibilities
1. Manage information technology and computer systems
 Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP)
 Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems
 Infrastructure CAPEX & OPEX dimensioning & control.
 Administrator of CRM system with connectivity covering 13 branches
2. Ensure technology accessibility
 Troubleshoot hardware, software and network topology (Windows server 2008, IBM & Dell Servers, Cisco Router, D-Link Switches, PC, Mac)
 Technology handover to end-users.
 IT inventory management
 Prepare and implement system recovery plan.
 Network resources procurement support
 Network security.
 Incident management.


Company Details

IMAGE Group

Cairo, Egypt

101-500 employees

Insurance, Real Estate/Property Management, Food and Beverage Production

image-grp.com

Sep 2016 to May 2017 (8 months)
Senior System Administrator at Technology Transformation International (TTI)

Experience Details

Senior System Administrator

IT/Software Development, Installation/Maintenance/Repair, Marketing/PR/Advertising

Manager

Key Responsibilities
 Managed the overall administration of Windows System applications.
 Performed various troubleshooting and maintenance operations in Windows Server environments.
Selected Professional Performance:
 Installed of latest versions of Operating Systems on demand, per requirements of the clients.
 Sorted complex issues pertaining to hardware and network failure – Monitored both Hardware and Software systems for errors and updated them regularly to maintain proper functioning and flow of information.
 Performed security monitoring tests to identify intrusions.
 Deployed performance enhancing/monitoring tools.
 Recommended new updates and changes required by the clients.
 Produced new system and network designs for clients.
 Documented the new Windows server settings that have been applied to the network.


Company Details

Technology Transformation International (TTI) (multinational)

Cairo, Egypt

11-50 employees

Import and Export , Manufacturing

technologytransferint.com

Jan 2015 to Mar 2016 (1 year 2 months)
IT Specialist at Ethiopian Egyptian Business Council

Experience Details

IT Specialist

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

Key Responsibilities
 Worked closely with clients to analyze IT system requirements, clients information technology needs and their resources in order to plan IT projects and fulfill clients expectations
 Developed IT system specifications after evaluating customer’s nature of work and business volume
3
 Solved clients IT issues – Determined changes, recommended quality software, projected modifications of software, hardware and networking.
Other key performance:
 Monitored the execution of strategies, kept up to date with the new technology and researched latest Information technology market trends.
 Assisted clients with IT solutions; prepared written reports on solutions offered.
 Recommended the purchasing of new IT systems, presented new IT features/software and reported project progress to the management.


Company Details

Ethiopian Egyptian Business Council

Egypt

11-50 employees

Business Services - Other, Non-Profit Organizations

eebc.org

Jan 2013 to Dec 2014 (1 year 11 months)
Technical Support Engineer at Golden Trade Co.

Experience Details

Technical Support Engineer

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

Key Responsibilities
Analyzed system problems, ran preventive tests, performed troubleshooting, and trained staff as part of preventive measures.
Key Performance:
 Performed maintenance on copy machines, Xerox scanner, printers, etc
 Performed server updates on a regular basis.
 Performed troubleshooting, diagnosing, solving and replacing parts.
Maintenance & Upgrades:
 Repaired and upgraded old installed systems; configured new systems.
 Documented the history of requests.
 Continuously up-to-date regarding software.


Company Details

Golden Trade Co. (multinational)

Cairo, Egypt

51-100 employees

Manufacturing

goldentradeco.com

Jan 2011 to Dec 2012 (1 year 11 months)
Junior Technical Support at Golden Trade Co.

Experience Details

Junior Technical Support

IT/Software Development

Entry Level

Trainee in operation maintenance for LAN and WAN and Network related configuration.


Company Details

Golden Trade Co. (multinational)

Cairo, Egypt

51-100 employees

Manufacturing

goldentradeco.com

Sep 2010 to Jan 2011 (4 months)

Achievements


Resolved critical technical issues pertaining to System Performance, Viruses, Spyware and Spam related issues, minimized computer crashes, Network & Internet Connectivity related issues, Application Conflicts & System Bugs.


Managed complex IT infrastructure enhancement projects starting from initiating till closing, including network capacity and topology expansion


Created strategic plans and delivered effective IT systems to the organization.


Installation, configuration and maintenance of [Windows servers, Cisco infrastructure] system network components.


Provided technical expertise for IT network design, implementation, optimization and upgrade


I have achievements in university, work, sports, school, personal life, private business, management, leadership & sales.

Education

BA in Computer Science

Education Details

BA

Computer Science

Modern Academy in maadi, Egypt

Not specified

N/A

N/A

Modern Academy in maadi
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

masr el gedeeda el askareya

Egypt

2003

C / Good / 65 - 75%

N/A

masr el gedeeda el askareya
2003

Certifications

MCITP
Oct 2012

Certificate details

MCITP

Oct 2012

N/A

N/A

N/A

N/A

MCITP
Oct 2012

Certificate details

MCITP

Oct 2012

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

MCITP

Jun 2012

New Horizon

N/A

Training/Course Details

JAVA

Dec 2014

self study

N/A

Training/Course Details

CCNA

Oct 2015

Selfstudy

N/A

This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBooksBusiness Services - OtherCCNACoffeeComputer HardwareComputer ScienceCreativeEnglishFood And Beverage ProductionGolden Trade Co.Graphic DesignHTMLHard WorkerITIT ManagerIT SpecialistImport And ExportInstallationInsuranceInternetJAVAJunior Technical SupportLeaderMCITPMaintenanceManufacturingMarketigMarketingMicrosoft WordNegotiatorNon-Profit OrganizationsPlannerProperty ManagementReal EstateRepairSenior System AdministratorSoftwareSoftware DevelopmentSportsTeachingTechnical Support EngineerTechnologiesTechnology Transformation International (TTI)TravelWeb DesignWebdesign

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

More than 7 years

MCITP

MCITP

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Software

Software

: Advanced

: High

:

3-5 years

Web Design

Web Design

: Advanced

: Extreme - I love it!

:

3-5 years

Computer Hardware

Computer Hardware

: Advanced

: Extreme - I love it!

:

More than 7 years

HTML

HTML

: Advanced

: Extreme - I love it!

:

3-5 years

Graphic Design

Graphic Design

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

IT

IT

: Expert

: Extreme - I love it!

:

5-7 years

marketig

marketig

: Expert

: Extreme - I love it!

:

3-5 years

Teaching

Teaching

: Expert

: Extreme - I love it!

:

3-5 years

Webdesign

Webdesign

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Leader, Planner, Hard worker, Negotiator, Creative

Online Presence

https://eg.linkedin.com/in/ahmed-samir-7bb36935https://www.facebook.com/ahmed.s.elmelegy

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