Basic Info

Adham Hassan

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior sales executive at Inter Group

Experience Details

Senior sales executive

Sales/Retail

Experienced (Non-Manager)

Responsible for maximizing the potential sales volume of all segments of the market.
• Direct the management staff in meeting sales objectives and goals.
• Plans and directs sales force activities to maximize profit from all segments of the market.
Their primary goal is to make sure guests are satisfied and help solicit new or continuing business for the organization. They are in charge of ensuring their facility meets revenue goals in areas such as food, room rentals, and beverages; this typically includes overseeing not just guest rooms, but a banquet or rent-able meeting space as well. They also have interactions with customers such as preparing information, receiving and responding to correspondence, and attending meetings before an event. responsible for bringing in guests and making the hotel money. They may work with senior sales managers or owners to plan sales promotions, set sales goals, and train staff. These professionals not only seek out business with individual guests but also typically meet with large groups, such as churches, traveling executives, and family reunions to stay with their hotel. Agreements with large groups allows for successful repeat business, which generates sales for the entire company.


Company Details

Inter Group (multinational)

Cairo, Egypt

501-1000 employees

Hospitality/Hotels

N/A

Feb 2015 to Nov 2015 (9 months)
Senior sales executive at Digital Marketing agency

Experience Details

Senior sales executive

Marketing/PR/Advertising

Experienced (Non-Manager)

Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.
· Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.
· Sells products by establishing contact and developing relationships with prospects; recommending solutions.
· Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
· Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
· Prepares reports by collecting, analyzing, and summarizing information.
· Maintains quality service by establishing and enforcing organization standards.
· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
· Contributes to team effort by accomplishing related results as needed.


Company Details

Digital Marketing agency

Cairo, Egypt

11-50 employees

Marketing and Advertising

N/A

Nov 2014 to Feb 2015 (3 months)
Reservations senior sales agent at GHC global housing corp

Experience Details

Reservations senior sales agent

Tourism/Travel

Experienced (Non-Manager)

Reservations Sales Agents play a leading role in generating revenue for the hotel. They field nearly all inquiries for transient reservations (less than ten rooms per night) and must convert as many of these calls as possible into confirmed reservations. After quoting rates appropriate to specific requests, they must obtain agreement from the caller and confirm a reservation. In short, Reservations Sales Agents have a complex task. They must be able to follow sell strategy as determined by revenue management; listen and communicate effectively with a wide range of callers; close the sale; and input detailed information into the property management system (Opera), accurately and efficiently. Hay-Adams Hotel Reservations Sales Agents are order-makers, not order-takers.
Reservations Sales Agents are also responsible for providing overall reservations support for the hotel. They are responsible for handling group blocks and inputting rooming lists, selling gift certificates, processing travel agent commissions, and proper coding of market segments and corporate accounts


Company Details

GHC global housing corp (multinational)

Cairo, Egypt

51-100 employees

Hospitality/Hotels

globalhousingcorp.com

Mar 2014 to Jun 2014 (3 months)
Customer Service Agent (Enterprise) at Xceed

Experience Details

Customer Service Agent (Enterprise)

Customer Service/Support

Experienced (Non-Manager)

Attracts potential customers by answering product and service questions; suggesting information about other products and services.
•Opens customer accounts by recording account information.
•Maintains customer records by updating account information.
•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
•Maintains financial accounts by processing customer adjustments.
•Recommends potential products or services to management by collecting customer information and analyzing customer needs.
•Prepares product or service reports by collecting and analyzing customer information.
•Contributes to team effort by accomplishing related results as needed


Company Details

Xceed (multinational)

Cairo, Egypt

501-1000 employees

Consumer Services

xceed.com

Oct 2013 to Mar 2014 (5 months)
Sales man at Metlife alico

Experience Details

Sales man

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Metlife alico (multinational)

Egypt

More then 1000 employees

Insurance

N/A

Sep 2012 to May 2013 (8 months)
Sales representive at Solidarity insurance

Experience Details

Sales representive

Sales/Retail

Experienced (Non-Manager)

Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Revising and implementing the sales strategic plans
Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
To assist the Sales Manager in providing a professional and excellent level of customer service with existing and new customers
Completing all assigned dutiesto the management
Handle customer issues, resolution and communicate escalated issues
Confer with clients to obtain and provide information when claims are made on a policy.
Assist with sales rep questions, concerns / service questions.
Create reports showing Sales %, Plan %, adherence, and various Performance KPIs
Make sure all employees adhere to company policies and procedures
Achieving all the company targets through supervising and monitoring the sales team


Company Details

Solidarity insurance (multinational)

Cairo, Egypt

51-100 employees

Insurance

solidarity.com

Sep 2011 to May 2012 (8 months)

Achievements


•Awards won •Promotions •Trained/Educated others •Completed important projects on time and within budget •Increased sales figures (by such-and-such %) •Saved time by coming up with efficient methods and tools •Qualifications gained •Good results in examinations and tests •Elected to do or lead something/someone (committees, charities, etc) •Leader/captain/manager in some club or organization •Long term without absence from work •participated in organization of fun fairs, open days, etc.

Education

bc in network

Education Details

bc

network

Modern University For Technology and Information (MTI), Egypt

C / Good / 65 - 75%

networking

none

Modern University For Technology and Information (MTI)
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Amal Language School

Egypt

2009

A / Excellent / 85 -100%

N/A

Amal Language School
2009

Certifications

ccna
May 2011

Certificate details

ccna

May 2011

N/A

N/A

N/A

N/A

Certificate details

Marketing & Advertising

May 2014

N/A

N/A

N/A

N/A

Training and Courses

java at yat
Jul 2010

Training/Course Details

java

Jul 2010

yat

N/A

ICDL at YAT
Mar 2012

Training/Course Details

ICDL

Mar 2012

YAT

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness DevelopmentCSCcnaCommunicatorComputer SkillsConsumer ServicesCreat New AppsCreativeCustomer ServiceCustomer Service Agent (Enterprise)EnglishExceedFrenchGHC Global Housing CorpGymHard WorkerHospitalityHotelsICDLITInsuranceInter GroupInternetInternet ResearchJavaLeaderMarketingMarketing & AdvertisingMarketing And AdvertisingMetlife AlicoMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordNetworkOld MusicPresenterReal EstateResearchReservations Senior Sales AgentRetailSalesSales ManSales RepresentiveSenior Sales ExecutiveSoftware DevelopmentSolidarity InsuranceSupportTele SalesTelecommunicationTourismTravelWorkingWriting ArticlesXceed

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Fluent

: Fluent

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Excel

Microsoft Excel

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

More than 7 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Telecommunication

Telecommunication

: Expert

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Real estate

Real estate

: Expert

: Extreme - I love it!

:

1-3 years

exceed

exceed

: Expert

: Extreme - I love it!

:

Less than 1 year

Marketing

Marketing

: Expert

: Extreme - I love it!

:

Less than 1 year

Sales

Sales

: Expert

: Extreme - I love it!

:

1-3 years

Hotels

Hotels

: Expert

: Extreme - I love it!

:

Less than 1 year

CS

CS

: Expert

: High

:

Less than 1 year

Tele Sales

Tele Sales

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Communicator, Hard worker, Presenter, Creative

Online Presence

https://www.linkedin.com/profile/view?id=292608973&trk=nav_responsive_tab_profile_pic

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