Basic Info

Adham Ayoub

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer Advisor at Vodafone

Experience Details

Customer Advisor

Customer Service/Support

Experienced (Non-Manager)

Assisted customers through acknowledging technical problems.

Understood and explained technical faults, with network masts and internet web pages.

Walked through steps resolving software, and hardware faults.


Company Details

Vodafone (multinational)

Cairo, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com.eg

Oct 2012 to present (4 years 2 months)
Treasury Banker at National Bank of Egypt

Experience Details

Treasury Banker

Banking

Entry Level

• Understand and manage all aspects of cash flow.
• Forecast daily cash requirements
• Review all aspects of In-house investment portfolios.
• Trade investment portfolios including Working capital, High-Yield, and other portfolios.
• Review long-term and short-term investment strategies.
• Determine the Bank’s goals and risk tolerance.
• Determine the Bank’s tax position and the applicability of taxable/non-taxable instruments.


Company Details

National Bank of Egypt

Ciaro, Egypt

More than 1000 employees

Banking

www.nbe.com.eg

Dec 2015 to present (1 year)
Office Manager & Producer Assistant at OMG Productions

Experience Details

Office Manager & Producer Assistant

Administration

Experienced (Non-Manager)

• Organizing Meetings.
• Arranging Appointments.
• Dealing with correspondence, complaints and queries.
• Preparing presentations and reports.
• Managing office budgets.
• Organizing induction programs for employees.
• Attending meetings with senior management


Company Details

OMG Productions

Cairo, Egypt

1-10 employees

Media Production

N/A

Jun 2015 to Sep 2015 (3 months)
Customer Advisor (intern) at Barclays

Experience Details

Customer Advisor (intern)

Customer Service/Support

Entry Level

Comprehended banking information, and consumer services through observing high levels interacting with clients.

Improved business awareness, through confidentiality with clients, and customers data base and information.

Interacted with clients through acknowledging issues, and passing it over to the higher level to assure resolving any cases.


Company Details

Barclays

Cairo, Egypt

1-10 employees

Banking

www.barclays.com.eg

Jul 2012 to Sep 2012 (2 months)

Education

BA in Economics

Education Details

BA

Economics , Management

October 6 University, Egypt

B / Very Good / 75 - 85%

Micro Economics Macro Economics Statistics Public Finance Money & Banking Marketing Research Hotel & Hospitals Management Strategic Management Human Resources Management Objectives.

N/A

October 6 University
2010 - 2014
High School - American diploma

High School Details

American diploma

Misr Language Schools

Egypt

2010

B / Very Good / 75 - 85%

N/A

Misr Language Schools
2010
This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdministrationAdobe PhotoshopBankingCommunicatorCreativityCustomer AdvisorCustomer ServiceCustomer-orientedDecision MakingEconomicsEnglishHard WorkerManagementMedia ProductionMicrosoft OfficeOffice Manager & Producer AssistantOperation PlanningOrganizerPresenterSupportTelecommunicationsTreasury BankerVodafone

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Operation Planning

Operation Planning

: Expert

: Extreme - I love it!

:

1-3 years

Decision Making

Decision Making

: Expert

: Extreme - I love it!

:

1-3 years

Creativity

Creativity

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Presenter, Customer-oriented, Organizer

Online Presence

https://eg.linkedin.com/in/adham-ehab-b2b9abb5https://www.facebook.com/adham.ehab

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