Basic Info

Adham Bakr

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Team leader at Notcourses

Experience Details

Team leader

Administration

Manager

 Greeting visitors and provided assistance in the interpretation of company’s policies and procedures.
 Organizing and facilitating the workshops for lectures and training’s, and other special events.
 Dialing with last minute schedule change, and providing assistance and support for students.
 Enhancing the operational systematic process to support the organization mission.
 Handling branch financial in-bound and out-bound and reported to the head office.
 Administrating the student life cycle from registration, admission to graduation.
 Preparing the reports and statistics for management.
 Collecting student’s data and upload it into our system.
 Providing the office with the necessary supplies and equipment.
 Working knowledge of IT and troubleshooting.


Company Details

Notcourses

Cairo, Egypt

More than 1000 employees

Education, Training and Coaching

http://www.notcourses.com/

Jan 2015 to Oct 2016 (1 year 9 months)
Financial Consultant at ACE Life for Life Insurance

Experience Details

Financial Consultant

Sales/Retail

Experienced (Non-Manager)

 Help clients to complete paperwork and explain about lifestyle, habits and any long or short term illnesses.
 Running statistics based on customer personal information to offer the best life insurance options.
 Collected customer’s data and contacted the potential customers to set appointment.
 Monitoring clients’ accounts to determine if change in coverage is needed.
 Meet customers and explained the best fit health insurance plans.


Company Details

ACE Life for Life Insurance (multinational)

Cairo, Egypt

More than 1000 employees

Insurance

http://life.acegroup.com/mea-en/

Aug 2014 to Jan 2015 (5 months)
Senior Account Advisor at Arts & Innovation Consultancy

Experience Details

Senior Account Advisor

Customer Service/Support

Experienced (Non-Manager)

 Received messages from customers with their food order, and called the merchant to set the order.
 Input menus of the food merchant into the company’s software.
 Followed-up with the customers to ensure their satisfaction.
 Made sure the customer get his order on time.


Company Details

Arts & Innovation Consultancy

Cairo, Egypt

11-50 employees

Consumer Services

N/A

May 2013 to Apr 2014 (11 months)

Education

Bachelor's Degree in Tour Guide Department

Education Details

Bachelor's Degree

Tour Guide Department , Hotel and Tourism Management

Cairo institute for hotel & tourism, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo institute for hotel & tourism
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Khalifa el maamon language school

Egypt

2009

C / Good / 65 - 75%

N/A

Khalifa el maamon language school
2009

Certifications

Certificate details

The general department for tour guides

Apr 2016

N/A

N/A

N/A

Ministry of Tourism

N/A

Training and Courses

Training/Course Details

Customer service

Mar 2015

NotCourses

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

ACE Life For Life InsuranceAdministrationArabicBusiness CommunicationsBusiness DevelopmentBusiness StrategyCommunicationConsumer ServicesCreative Problem SolvingCustomer SatisfactionCustomer ServiceEducationEnglishFinancial ConsultantHard WorkerHotel And Tourism ManagementHuman ResourcesInformation Technology (IT)InsuranceInternetLeadership DevelopmentManagementMicrosoft ExcelMicrosoft OfficeMicrosoft WordOrganizerProblem SolverProject PlanningReceptionistRetailSalesSenior Account AdvisorSoft SkillsSupportSupportiveTeam BuildingTeam LeaderTeam PlayerThe General Department For Tour GuidesTour Guide DepartmentTraining & DevelopmentTraining And Coaching

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

1-3 years

Information Technology (IT)

Information Technology (IT)

: Intermediate

: High

:

1-3 years

Fields of Expertise

Administration

Administration

: Expert

: Extreme - I love it!

:

1-3 years

Team Building

Team Building

: Expert

: Extreme - I love it!

:

1-3 years

Creative Problem Solving

Creative Problem Solving

: Expert

: Extreme - I love it!

:

1-3 years

Soft Skills

Soft Skills

: Expert

: Extreme - I love it!

:

1-3 years

Customer Satisfaction

Customer Satisfaction

: Expert

: Extreme - I love it!

:

1-3 years

Customer service

Customer service

: Advanced

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

1-3 years

Receptionist

Receptionist

: Advanced

: High

:

1-3 years

Management

Management

: Advanced

: Extreme - I love it!

:

1-3 years

Leadership Development

Leadership Development

: Advanced

: Extreme - I love it!

:

1-3 years

Communication

Communication

: Advanced

: Extreme - I love it!

:

1-3 years

Insurance

Insurance

: Intermediate

: Medium

:

Less than 1 year

Sales

Sales

: Intermediate

: Medium

:

Less than 1 year

Business Communications

Business Communications

: Intermediate

: Extreme - I love it!

:

1-3 years

Business Strategy

Business Strategy

: Intermediate

: Extreme - I love it!

:

1-3 years

Training & Development

Training & Development

: Intermediate

: Extreme - I love it!

:

1-3 years

Project Planning

Project Planning

: Intermediate

: Extreme - I love it!

:

1-3 years

Human Resources

Human Resources

: Beginner

: High

:

Less than 1 year

Key Skills

Hard worker, Organizer, Problem Solver, Team Player, Supportive

Online Presence

https://eg.linkedin.com/in/adham-bakr-881b33a4https://www.facebook.com/adham.bakr

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