adel shokhba

Rooms Division Manager

• Job Details:# Hire and train new employees, demonstrating best methods for serving clients and guests. # Boosted revenue generation by collaborating with sales and marketing teams to develop effective promotions. # Provided exceptional guest experiences by addressing complaints promptly and offering personalized solutions to meet their needs. # Enhance communication between departments by holding regular cross-functional meetings to discuss operational challenges and improvements. # Optimized room occupancy rates through proactive analysis of booking trends and adjusting prices accordingly. # Collaborate with finance department to manage budgets, analyze performance metrics, and implement cost-saving measures.

Stlv. Front Office Manager

• Job Details:# Managed front office operations to ensure high guest satisfaction. # Supervised and trained staff in a collaborative work environment. # Implemented efficient procedures and streamlined interdepartmental communication. # Handled budgeting and financial reporting.

Assistant Front Office Manager