Basic Info

Kaouther Jlassi

7 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Client Relations Specialist at Jet for Industrial Supplies

Experience Details

Client Relations Specialist

Customer Service/Support

Experienced (Non-Manager)

• Lead the tracking of all tender and proposal development activities to ensure effective communication.
• Keep records of existing partners, including archive and manage relevant information regarding each partner such as contract details, documents and ongoing contracts.
• Serve as a liaison point for the clients and ensure successful on-going clients relationship management, keep them informed of new products and follow up on ongoing contracts.
• Represent the company in meetings, exhibitions and other events and maintain a strong and professional image.
• Support the Executive Director in continuous research to identify potential clients
• Perform other relevant tasks as advised by the management.


Company Details

Jet for Industrial Supplies

Cairo, Egypt

11-50 employees

Import and Export

N/A

May 2012 to Feb 2016 (3 years 9 months)
Sales Supervisor at High Land ( Blue Salon )

Experience Details

Sales Supervisor

Sales/Retail

Manager

• Take an overview of the goods received from the vendor and choose the ones that are sure to catch attention of customers as display articles
• Prepare the product promotional strategy with the marketers and make necessary arrangements to implement them
• Announce schemes, discounts and free gifts, gift vouchers, etc., as a method for promoting sales of the retail outlet
• Found ways to encourage the loyal customers for buying at the stores by offering them higher discounts and special packages
• Ensure punctuality of weekly sales reports to the Sales Manager
• Handle customer complaints and escalation if required
• Maintain and update costumers sales database and delegate assignments to sales team


Company Details

High Land ( Blue Salon )

Doha, Qatar

N/A

Cosmetics , Apparel and Fashion

http://www.bluesalon.com/en

May 2011 to Mar 2012 (10 months)
Sales & Costumer Service Consultant at High Land ( Blue Salon )

Experience Details

Sales & Costumer Service Consultant

Fashion

Experienced (Non-Manager)

• Provide pre-sales and to set up the display for the perfumes and cosmetic according to the instruction given by the seniors
• Communicated the response of the customers towards the goods to the manufacturers. Asked them to make changes, if required to improve the demand
• Utilized the avenues of promotion such as pamphlets, websites, window displays, hoardings, audio - visual advertisements, etc.
• Negotiate tender terms and conditions to meet both client and company needs
• Support marketing activities by attending trade shows, conferences and other marketing events


Company Details

High Land ( Blue Salon )

Doha, Qatar

N/A

Apparel and Fashion , Cosmetics

http://www.bluesalon.com/en/about-us#

Feb 2009 to Apr 2011 (2 years 1 month)

Education

B.S. in Economic design in Economics

Education Details

B.S. in Economic design

Economics

Sadkia University Tunis, Tunisia

C / Good / 65 - 75%

N/A

N/A

Sadkia University Tunis
2003 - 2008

Training and Courses

Training/Course Details

Sales & Products Updates

Aug 2010

Blue Salon

N/A

Training/Course Details

Customer Service

Aug 2011

Blue Salon

N/A

This profile is fresh!
Last update 5 days ago.

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Profile Skills and Keywords

Apparel And FashionArabicBusiness DevelopmentClient Relations SpecialistComputer SkillsCosmeticsCosmetics And BeautyCustomer CareCustomer ServiceCustomer-orientedEconomicsEnglishFashionFrenchHandles StressHard WorkerImport And ExportInternet ResearchMicrosoft OfficePersistentPresenterRetailSalesSales & Costumer Service ConsultantSales & Products UpdatesSales SupervisorSportsSupportTraveling

Self-assesed Skills

Languages

French

French

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Internet Research

Internet Research

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

5-7 years

Computer Skills

Computer Skills

: Intermediate

: High

:

More than 7 years

Fields of Expertise

apparel and fashion

apparel and fashion

: Expert

: Extreme - I love it!

:

More than 7 years

Cosmetics and beauty

Cosmetics and beauty

: Expert

: Extreme - I love it!

:

More than 7 years

customer care

customer care

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Expert

: Extreme - I love it!

:

3-5 years

Key Skills

Hard worker, Presenter, Customer-oriented, Persistent, Handles Stress

Online Presence

https://www.facebook.com/kaouther.jlassi.520?fref=ts

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