Basic Info

Ahmed abou harb

3 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Technical support engineer at Phoenix point of sale marketing

Experience Details

Technical support engineer

IT/Software Development

Experienced (Non-Manager)

I am responsible for searching for a customers , meeting them , taking their designs


Company Details

Phoenix point of sale marketing

Cairo, Egypt

11-50 employees

Computer Software

N/A

Jan 2015 to present (1 year 11 months)
Customer service rep at Raya contact center

Experience Details

Customer service rep

Customer Service/Support

Experienced (Non-Manager)

I was responsible for talking to customer , solving their problems via phone and mail


Company Details

Raya contact center

Cairo, Egypt

N/A

Telecommunications

N/A

Jun 2013 to Jan 2015 (1 year 7 months)

Education

management science in Finance and investment

Education Details

management science

Finance and investment

Sadat Academy for Management Sciences (SAMS), Egypt

C / Good / 65 - 75%

N/A

N/A

Sadat Academy for Management Sciences (SAMS)
2007 - 2011

Certifications

Top achiever
Feb 2014

Certificate details

Top achiever

Feb 2014

100 out of 100

N/A

N/A

Raya contact center

Quality top achiever at Raya contact center for etisalat emirates project

Training and Courses

Training/Course Details

English course

Sep 2010

AUC

N/A

Training/Course Details

Soft skills

Sep 2013

Raya contact center

N/A

This profile is fresh!
Last update 28 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBody BuildingCall SenterCommunicatorComputerComputer SoftwareCreativeCustomer ServiceCustomer Service RepDatabaseEnglishEnglish CourseFinance And InvestmentFootballHard WorkerITMicrosoft OfficeMicrosoft SQL ServerOrganizerRiding HorseRomantic MoviesSelf StudySoft SkillsSoftware DevelopmentSupportTeam PlayerTechnical Support EngineerTelecommunicationsTop Achiever

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft SQL Server

Microsoft SQL Server

: Expert

: Extreme - I love it!

:

1-3 years

Database

Database

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

call senter

call senter

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Creative, Organizer, Team Player

Online Presence

ahmed_mohamed201028@yahoo.com

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