Basic Info

Ahmed Abuhamda

Less than 1 year

Giza, Egypt

Bachelor's Degree

Student

Work Experience

Customer Care Representative at Vodafone Egypt

Experience Details

Customer Care Representative

Customer Service/Support

Experienced (Non-Manager)

Take call from vodafone customers and answer their inquires and solve there problem and follow up when needed to make sure the problem solved.


Company Details

Vodafone Egypt

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Jun 2015 to Sep 2015 (3 months)

Education

A in Faculty of Commerce (English section )

Education Details

A

Faculty of Commerce (English section )

Helwan University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Helwan University
2013 - 2017

Training and Courses

Training/Course Details

MS office

Apr 2011

Intel

N/A

Training/Course Details

Fundraising

Mar 2016

impact

N/A

Training/Course Details

Negotiation skills

Apr 2016

impact

N/A

This profile is fresh!
Last update 29 days ago.

Jobseeker photo

Profile Skills and Keywords

?MS OfficeAdaptiveArabicCustomer Care RepresentativeCustomer ServiceEnglishFaculty Of Commerce (English Section )Financial ManagementFlexibleFundraisingMarketingMicrosoft AccessMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WindowsMicrosoft WordNegotiation SkillsNegotiatorOrganizerProblem SolverSalesSupportSupportiveTelecommunications

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

Less than 1 year

Microsoft Access

Microsoft Access

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

marketing

marketing

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Financial Management

Financial Management

: Intermediate

: Extreme - I love it!

:

Less than 1 year

sales

sales

: Beginner

: High

:

Less than 1 year

Key Skills

Negotiator, Organizer, Problem Solver, Flexible / Adaptive, Supportive

Online Presence

https://www.facebook.com/ahmed.tarik22

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