Basic Info

Mohamed abuelella

9 years

Cairo, Egypt

Diploma

Experienced

Work Experience

Sales Executive and Customer Representative. at ETISALAT

Experience Details

Sales Executive and Customer Representative.

Engineering - Telecom/Technology

Experienced (Non-Manager)

Performed general office duties and administrative tasks and explain products and offers, Prepared weekly confidential sales reports for presentation to management, Managed the internal and external mail functions, Handling the sales, marketing and resolving of customer complaints or issue in a professional, Working in a customer focused environment, candidate will be expected to support all other teams, Deal with any inquiries and complaints and monitor customer service, Building & cementing relationships with our customers in order to secure future business, Meeting the customers to support with the requirements, Assist in all store operational tasks (inventory, cash protection and loss prevention, overhead and supply costs, and any other tasks that might be required)


Company Details

ETISALAT (multinational)

Dubai, United Arab Emirates

More than 1000 employees

Telecommunications

N/A

Jan 2016 to Jan 2017 (1 year)
Senior Sales Associate at Landmark group

Experience Details

Senior Sales Associate

Sales/Retail

Experienced (Non-Manager)

Assist the efforts of the store and all associates at the location, Maintain responsibility for overall financial performance of individual store, Maintain solid communication and feedback relationship with store management, Hold complete knowledge of and strictly abide by the company’s approach and systems (i.e. educational materials/systems), Ensure interior and exterior of store is kept to company standards, Seek to gain knowledge of principles and methods for showing, promoting, and selling products. This includes product demonstration, sales techniques, and sales control systems, Assist in all store operational tasks (inventory, cash protection and loss prevention, overhead and supply costs, and any other tasks that might be required) and Protects sales associates and customers by providing a safe and clean environment.


Company Details

Landmark group (multinational)

Dubai, United Arab Emirates

More than 1000 employees

Retail

N/A

Jan 2015 to Dec 2016 (1 year 11 months)
Operation Manager at Life Fitness Agency

Experience Details

Operation Manager

Logistics/Supply Chain

Manager

Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning, Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance), through improvements to each function as well as coordination and communication between support and business functions, Play a significant role in long-term planning, including an initiative geared toward operational excellence, Oversee overall financial management, planning, systems and controls, Management of agency budget in coordination with the Executive Director, Development of individual program budgets, Invoicing to funding sources, including calculation of completed units of service, Payroll management, including tabulation of accrued employee benefits, Disbursement of checks for agency expenses, Organization of fiscal documents, Regular meetings with Executive Director around fiscal planning and Supervise and coach office manager on a weekly basis


Company Details

Life Fitness Agency

Cairo, Egypt

11-50 employees

Sports

N/A

Apr 2012 to Mar 2015 (2 years 11 months)

Achievements


I have achievements in my school I have achievements as football player

Education

Technical Diploma in network

Education Details

Technical Diploma

network

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
2009 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

esmail elkbany

Egypt

2005

B / Very Good / 75 - 85%

N/A

esmail elkbany
2005

Training and Courses

Training/Course Details

Sales and Marketing Training

Mar 2016

etisalat dubai

N/A

Training/Course Details

Communication and relationship Course

Jun 2010

Misr Insurance Company

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness DevelopmentCommunication And Relationship CourseComputerCustomer ServiceETISALATEnglishHandles StressHard WorkerInternetLandmark GroupLogisticsManagementMicrosoft OfficeNetworkNetworksOperationOperation ManagerOrganizerProblem SolverRetailSalesSales And Marketing TrainingSales Executive And Customer Representative.Senior Sales AssociateSportsTeam PlayerTelecommunicationsTransportation

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

5-7 years

Computer

Computer

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Management

Management

: Expert

: Extreme - I love it!

:

5-7 years

customer service

customer service

: Expert

: Extreme - I love it!

:

3-5 years

Networks

Networks

: Advanced

: Extreme - I love it!

:

1-3 years

Operation

Operation

: Advanced

: Extreme - I love it!

:

3-5 years

Team Player

Team Player

: Advanced

: Extreme - I love it!

:

3-5 years

Key Skills

Hard worker, Organizer, Problem Solver, Handles Stress, Team Player

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