Basic Info

Abdullah Masood

1 year

Quetta, Pakistan

Master's Degree

Experienced

Work Experience

Customer service represetative at United bank limited

Experience Details

Customer service represetative

Banking

Experienced (Non-Manager)

• Account opening
• Funds Transfer
• Clearing (inward and outward)
• Cheque book Ordering and Issuing to customer
• Dormant to Active Account
• Updating Customer Information
• Handling of Deceased cases
• Resolve Customer problem and issues
• Compliance Issues like Anti money laundering, suspicious transaction reporting, conducting of KYD/CDD & EDD for different risk level accounts.
• Direct interaction with customers, timely resolution of problems and cross selling as well.
• Dealing with foreign payments like COC, Western Union & Express money etc.
• Monitoring & timely settlement of internal General ledgers, Sundry accounts and reconciliation of HO entries.


Company Details

United bank limited

Quetta, Pakistan

More then 1000 employees

Banking

N/A

Apr 2015 to present (1 year 8 months)
Internee (intern) at Habib bank limited

Experience Details

Internee (intern)

Banking

Student

N/A


Company Details

Habib bank limited

Quetta, Pakistan

More than 1000 employees

Banking

N/A

Jan 2010 to Mar 2010 (2 months)

Education

M.com in Accounts

Education Details

M.com

Accounts

University of Balochistan, Pakistan

C / Good / 65 - 75%

Accounting,banking,International releation

N/A

University of Balochistan
2009 - 2011
B.com in accounts

Education Details

B.com

accounts

University of Balochistan, Pakistan

C / Good / 65 - 75%

accounts ,banking

N/A

University of Balochistan
2007 - 2009
High School - Other

High School Details

Other

Sandeman high school

Pakistan

2003

C / Good / 65 - 75%

N/A

Sandeman high school
2003

Certifications

Certificate details

Basic computer and Microsoft office

Feb 2010

89 out of 100

N/A

N/A

Pearl institute

N/A

Training and Courses

Training/Course Details

Retail Banking Officer

Jun 2015

United bank limited

. In which we learn Bank policies, Banking laws, Code of conduct and Ethical standards of bank, Customer services how to greet customer and how to help them and how to facilitate them, Trade Financing, Letter of Guarantee, Export Financing, Agri Business, Credit department, HR policies and Learn about how the banking system work.

Training/Course Details

Anti money laundring

Feb 2015

Habib bank limited

Learn about Public Exposed Person. Customer due diligence , Enhance due diligence

Training/Course Details

Sales process

Jun 2015

United bank limited

In which we learn how to interact with customer, create new ideas of business, how to promote the products and how to achieve the targets in sale process.

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountsAnti Money LaundringBankingBasic Computer And Microsoft OfficeCommunicatorCustomer Service RepresetativeEnglishHard WorkerInterneeMicrosoft OfficeProblem SolverRetail Banking OfficerSales ProcessSocialSupportiveUrdu

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Advanced

: Intermediate

Urdu

Urdu

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: High

:

More than 7 years

Fields of Expertise

Banking

Banking

: Intermediate

: High

:

1-3 years

Key Skills

Communicator, Hard worker, Problem Solver, Social, Supportive

abdullah is looking for new exciting career opportunities… Please share…

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Abdullah's full profile and find more great talent and professionals to join your team.