Abhirami Biju

Business Analyst

• Job Details:Enabled faster client delivery cycles by streamlining requirements gathering and improving communication between technical and business teams, reducing iteration loops by ~20%. Collaborated with clients to gather business requirements for custom software, web applications, and internal IT solutions. Analyzed client needs and translated them into functional specifications and user stories for developers using Jira. Conducted assessments using Excel and SQL to guide feature planning and improve workflow logic. Supported the SDLC by facilitating backlog grooming, sprint reviews, and cross-team communication. Assisted in system testing and UAT, ensuring features met client expectations and business needs. Prepared data-driven presentations using Power BI and Excel for internal stakeholders and client reviews.

Business Data & Operations Administrator

• Job Details:Contributed to a 15% reduction in billing discrepancies and improved vendor decision-making by delivering automated cost comparison dashboards and actionable insights. Conducted analysis of utility pricing and service usage across 100+ business sites using Excel (PivotTables, VLOOKUP). Built Power BI dashboards to visualize supplier tariffs, activation timelines, and site performance metrics. Automated contract lifecycle reporting and identified billing inconsistencies to streamline operations. Presented operational insights and savings opportunities in regular management review meetings.