Abdulrahman Mahmoud Jazaerli

E-commerce and Marketing Manager

• Job Details:Created and developed campaigns to increase digital sales. Assisted in shaping the overall digital marketing strategy for the company. Worked on improving the user experience on the company's online store on the Zid platform. Optimized paid advertising campaigns using key performance indicators, tracking platforms, and other tools. Increased website traffic and sales through social media advertising and daily monitoring of site activity. Provided support in other areas of digital marketing, including PPC, email marketing, SEO, keyword research, Google Analytics, website UX, and paid social media. Managed and analyzed sales data using Google Sheets to track performance and identify trends. Created detailed reports and professional documents with Microsoft Word to support communication and decision-making. Utilized CRM tools (such as Zoho) to manage customer relationships, track leads, and monitor sales pipelines. Improved customer retention and engagement by analyzing CRM data and optimizing outreach strategies. Collaborated with teams to streamline administrative tasks and improve reporting accuracy.

Sales Engineer

• Job Details:Studied client RFPs and analyzed their needs and requirements. Prepared periodic sales performance reports and analyzed results to make recommendations for performance improvement. Consulted with project managers to prepare cost estimates and ensure the accuracy of bid documents submitted to clients. Sought new revenue opportunities through continuous communication with current and potential clients. Maintained daily contact with current and potential clients via email and phone to ensure their satisfaction with the services provided.

IT Assistant / Intern

• Job Details:Implemented and maintained security solutions for surveillance cameras to ensure the safety and security of client facilities. Performed updates and maintenance on the company's website to ensure the delivery of updated and attractive content to users. Diagnosed and resolved technical issues related to IT systems to ensure smooth operation of hardware and software. Prepared and submitted technical reports on technical performance and potential malfunctions to improve preventive measures and routine maintenance. Provided technical support to clients and staff through the help desk, including responding to inquiries and resolving technical issues.