Abdul Hakeem Vp

Co-founder & Partner

• Job Details:Manage daily agency operations encompassing sales, client support, and team leadership. Create customized travel packages, group excursions, and business travel plans to meet varied customer requirements. Forge strategic alliances with key industry players such as airlines, hotels, and tour providers to enhance services and boost profitability.

Corporate Travel Coordinator

• Job Details:Giving a presentation about a B2B website. Deal with B2B customer's issue reissue, cancellation and other needs. Determining B2B clients' needs and suggesting suitable travel packages. Worked flexible hours, covering nights, weekends and bank holidays.

Corporate Travel Coordinator

• Job Details:Ticketing, reservation, re-issue & refund. Monitoring sales and assisting daily operations & perform teamwork. Expertise in Amadeus, Sabre & Travel Port. Good understanding of local and international airline & tourism industry. Ticket issuance, re-issuance & refund on 3 GDS (Amadeus, Galileo & Saber). Handled B2B corporate clients with CRM. Handling the online website queries with regards to flights (akbartravels.com). Handling customer complaints & resolving within the specified time frame.